Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Janeen Heard

Springville,AL
Janeen  Heard

Summary

Proven leader with a track record of enhancing team performance and customer satisfaction at Tyson Foods. Skilled in quality assurance and fostering teamwork, I excel in creating safe, efficient work environments. My approach has significantly improved safety procedures and marketing strategies, driving business growth and operational excellence.

Overview

2025
years of professional experience

Work History

Tyson Foods

Line Worker

Job overview

  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved marketing to attract new customers and promote business.

McDonald's Restaurant

Manager
08.2018 - Current

Job overview

I motivated crew members to help make the restaurant a better place and keep the place running properly.

Captain D's Seafood

Manager
01.2011 - 08.2018

Job overview

  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved marketing to attract new customers and promote business.

Education

Childersburg High School
Childersburg, AL

Diploma from Standard
05.1997

University Overview

Skills

  • Teamwork and collaboration
  • Attention to detail
  • Workplace cleanliness
  • Safety procedures
  • Dedicated and strong work ethic
  • Quality control
  • Safety monitoring
  • Conveyor operation
  • Assembly line operations
  • Hand-eye coordination
  • Production tracking
  • Quality control analysis
  • Quality assurance

Accomplishments

Accomplishments

I stayed at Tyson for 8 years, I remained at Captain D's in Management for 6 years and I stayed at McDonald's in Childersburg in Management for 6 years. When I get a job, I believe in longevity and I do my very best in everything that I do. Whatever I do i plan to excell at it.

Timeline

Manager
McDonald's Restaurant
08.2018 - Current
Manager
Captain D's Seafood
01.2011 - 08.2018
Line Worker
Tyson Foods
Childersburg High School
Diploma from Standard
Janeen Heard