Janeen Simmons
Sandy,OR
Summary
Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in product issues with dedication to increasing productivity through close analysis of tasks. Proven history of increasing customer satisfaction.
Overview
13
13
years of professional experience
Work History
Senior Project Manager
Banfield Animal Hospital
Vancouver, WA
03.2019 - Current
- Managed project scope, timeline and budget in alignment with company objectives.
- Developed comprehensive project plans to be shared with stakeholders.
- Coordinated resources across multiple departments and teams to ensure successful completion of projects.
- Collaborated with stakeholders to develop realistic expectations for deliverables.
- Created detailed reports on project status, issues, risks and opportunities.
- Resolved conflicts between team members in order to maintain productivity levels.
- Conducted post-project evaluations in order to assess effectiveness of strategies employed.
- Oversaw budgets for project, tracked expenses, and timelines and communicated with key stakeholders on milestones.
- Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
- Brought in additional project personnel and resources to meet demands.
- Participated in professional development opportunities to stay current with industry trends and technologies.
Implementation Project Manager
Starbucks
Seattle, WA
01.2012 - 06.2019
- Managed overall progress of the implementation process to ensure timely completion.
- Monitored project performance to identify areas of improvement and implement corrective actions as needed.
- Provided guidance and direction to teams on best practices related to project management processes.
- Conducted regular meetings with stakeholders to discuss project updates, resolve conflicts and address any questions or concerns.
- Analyzed customer feedback data collected during the implementation phase to assess success rate of projects.
- Evaluated system performance post-implementation against established criteria for success.
- Negotiated to secure favorable quotes and contracts for supplies.
Global Brand Manager
Starbucks
Seattle, WA
09.2016 - 05.2017
- Identified and developed strategies to increase brand awareness globally.
- Analyzed consumer behavior data to inform global branding decisions.
- Developed and maintained relationships with key stakeholders in the global market.
- Ensured compliance with legal requirements in all global markets where the brand operates.
- Formulated plans for launching new products into international markets.
- Collaborated with team to forecast based on sales and product profitability.
- Cultivated business partnerships to build lasting relationships with internal and external parties.
- Planned and facilitated meetings to share marketing plans and explain future business goals.
Education
Project Management Professional, PMP - Project Management
Project Management Academy
04-2022
Bachelor of Arts - Social Work
Seattle University
Seattle, WA09-1998
Skills
- Requirements Gathering
- Client Relationship Management
- Project Planning
- Client liaison
- Cross-Functional Communication
- Cross-functional coordination
- Project Scheduling
- Cost Control
- Meeting facilitation
- Documentation Management
Timeline
Senior Project Manager
Banfield Animal Hospital
03.2019 - Current
Global Brand Manager
Starbucks
09.2016 - 05.2017
Implementation Project Manager
Starbucks
01.2012 - 06.2019
Project Management Professional, PMP - Project Management
Project Management Academy
Bachelor of Arts - Social Work
Seattle University