Janeene Wood
King George,VA
Summary
Experienced healthcare administration professional with a strong background in leadership. Collaborative and results-driven, with a proven ability to adapt to changing needs. Expertise in regulatory compliance, financial management, and patient care coordination. Recognized for reliability, exceptional communication skills, and unwavering commitment to achieving organizational objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Nursing Home Administrator
Medical Facilities of America
01.2021 - Current
- Coordinate the care of a 120-bed skilled nursing facility
- Manage all departments to assure facility compliance
- Improve Case Mix Index to generate higher reimbursement, current CMI 1.52
- Reduced expenses by managing employee payroll and operational efficiencies
- Exceed net income target at 175%
- Lead during annual, complaint and licensure surveys, ensure compliance with current healthcare regulations, medical laws, and ethics
- Enhanced staff morale and retention through regular team meetings, professional development opportunities, and open communication channels.
- Streamlined admissions process for smoother resident transitions and increased occupancy rates.
Assistant Nursing Home Administrator/Admissions Director
Heritage Hall King George
11.2018 - 01.2021
- Assisted the Administrator with managing 115-bed skilled nursing facility
- Ensured compliance with federal and local regulations
- Oversaw adherence to Life Safety Codes to protect lives and the property
- Managed the Center referral flow, admissions processes
- Meet census goals by working with facilities Interdisciplinary team
- Monitored admissions and discharges to maximize bed management
- Guided marketing program, increased Average Daily Census from 95 to 102
- Conducted center tours and provide information to potential residents
Director of Guest Services
Genesis Healthcare The Waldorf Center
07.2019 - 11.2018
- Managed Activities and front desk receptionist in order to assure a hospitable environment in the facility, reduced overtime during my tenure by 40% by staffing personnel and scheduling activities that were more conducive for residents and facility operations
- Managed the admissions process in the facility, coordinated tour and admissions process with customers, families and referrers
- External marketing to promote facility reputation
- Addressed resident and family concerns, advocated for resident's rights
Education
Master of Science - Healthcare Administration
University of Maryland Global Campus
Hyattsville, MD05.2019
Bachelor of Science - Gerontology And Aging Services
University of Maryland
MD05.2017
Skills
- Customer service
- Leadership
- Relationship building
- Business administration
- Budgeting
- Quality assurance
- Patient care
- Confidentiality
- Following company policies and procedures
- Healthcare administration
- Operations management
- Performance improvement
- Customer service focus
- Budgeting expertise
Certification
- NHA - Licensed Nursing Home Administrator in Maryland and Virginia
- NHA - Licensed Nursing Home Administrator Preceptor in Virginia
Timeline
Nursing Home Administrator
Medical Facilities of America
01.2021 - Current
Director of Guest Services
Genesis Healthcare The Waldorf Center
07.2019 - 11.2018
Assistant Nursing Home Administrator/Admissions Director
Heritage Hall King George
11.2018 - 01.2021
- NHA - Licensed Nursing Home Administrator in Maryland and Virginia
- NHA - Licensed Nursing Home Administrator Preceptor in Virginia
Master of Science - Healthcare Administration
University of Maryland Global Campus
Bachelor of Science - Gerontology And Aging Services
University of Maryland
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