Motivated individual that has experience working with people of all different backgrounds. Building trust long relationships with the community. Eager to apply counseling abilities to help support clients in achieving their professional goals.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Phlebotomist II-Upstate
Community General Hospital
06.2020 - 01.2023
Manage a monthly patient volume of 500 individuals.
Efficiently performed venipunctures and capillary punctures on patients of all ages.
Labeled and tracked collected specimens to ensure accuracy and maintain quality control standards.
Collaborated with healthcare professionals to enhance workflow efficiency and patient experience.
Educated and reassured patients about phlebotomy procedures and addressed their concerns.
Assisted in training new phlebotomy staff members, ensuring adherence to protocols.
Developed effective communication skills with patients, ensuring their comfort and understanding.
Implemented a system for tracking and ordering office supplies to control costs.
Direct Support Professional
Access CNY
01.2023 - Current
Personal Care: Assist residents with their daily activities, such as dressing, grooming and toileting, while promoting their independence and dignity.
Medication Administration: Administer medication to residents according to prescribed schedules and document accurately.
Monitored residents' safety and well-being, promptly reporting any changes in condition to medical personnel.: Monitor residents safety and well-being promptly reporting any changes in their condition to the appropriate medical personnel or supervisor.
Provided companionship and emotional support to residents, fostering a positive and engaging environment.: Provide companionship, emotional support, and engagement to residents, fostering a positive and caring environment.
Maintained accurate, up-to-date records of resident care, documenting daily activities, observations, and any incidents or concerns.: Maintain accurate and up-to-date records of resident care, including daily activities, observation, and any incidents or concerns.
Meal Assistance: Help residents with meal planning, preparation, while ensuring dietary restrictions and preferences are respected.
Housekeeping and Maintenance: Keeping residents’ living areas clean, organized, and safe, ensuring a comfortable and hygienic environment.
Follow regulations, policies, and procedures related to residents' care.
Assistant Manager
ARC of Onondaga
01.2024 - 08.2025
Adherence to Policies and Regulations: Follow all applicable regulations, policies, and procedures related to residents’ care and ensure compliance with health and safety standards.
Medication Administration: Administer medication to residents according to prescribed schedules and document accurately.
Monitor residents safety and well-being promptl y reporting any changes in their condition to medical personnel and supervisors to facilitate timely interventions. Monitor residents safety and well-being promptly reporting any changes in their condition to the appropriate medical personnel or supervisor.
Maintained accurate, up-to-date records of resident care, ensuring comprehensive documentation of daily activities, observations, and incidents.
Provided emotional support and companionship to residents, fostering a positive environment that enhanced their overall well-being.: Provide companionship, emotional support, and engagement to residents, fostering a positive and caring environment.
Education
Nursing, Communication
Bryant & Stratton College
04-2025
H.S. Diploma -
Anthony A Henninger High school
06-2004
Skills
Clinical Skills
Patient Care
Specimen Handling
Patient Safety
Documentation Management
Data Entry
Patient Interaction
Time Management
Communication
Critical Thinking
Problem solving
Client relationships
Patience
Certification
Patient Care Technician- 8 Years, Phlebotomy- 6 months, CPR Certified