Summary
Overview
Work History
Education
Skills
Technology & Tools
Timeline
Generic

Janeeve Clark

Atlanta,GA

Summary

Expert Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

Work History

Renewal Specialist

Outreach.io
Atlanta, CA
2022 - 2024
  • Established trustful rapport with clients through expert knowledge of industry trends, product offerings, and competitive landscape.
  • Managed a portfolio of accounts, ensuring all renewals were completed accurately and on time.
  • Prepared and issued accurate renewal quotes for maintenance contracts, adhering to a 90-day pre-expiration schedule to ensure timely renewals.
  • Served as the primary contact for Commercial-level organization decision-makers, maintaining strong client relations and satisfaction.

Commercial Account Executive

Dell Technologies
Atlanta, GA
2022 - 2022
  • Communicate the value of Dell Technologies solutions to C-level executives and other senior decision makers
  • Achieved $10.6 million in services revenue for Q2 within 3 months on the team
  • Focus on growing new sales revenue by identifying, qualifying and coordinating meetings for all services opportunities in Costal California.
  • Leveraged MEDDICC sales qualification methodology to qualify, build and have a accurate pipeline for the sales process.

Enterprise Business Development Representative

Veeam Software
Alpharetta, GA
2021 - 2022
  • Utilized numerous data sources alongside Salesforce and LinkedIn Sales Navigator to develop and implement prospecting/marketing strategies and build sales pipelines
  • Generated $325K+ in revenue within 2 months of training by exceeding monthly goals by 13%.
  • Maintain high volume activity including outbound calls, emails and social selling
  • Refined sales pitch techniques based on ongoing evaluation of results, continuously adapting and improving for optimal outcomes.

SMB Account Executive

AT&T
Greenwich, CT
2019 - 2021
  • Utilized consultative selling skills to identify key trends, uncover customer needs and leverage industry knowledge and applications to find and close sales opportunities
  • Increased revenue by 45% by mentoring new Consultants in customer success, upselling, closing, networking, and setting business meetings with executives to pitch business products.
  • Assisted in full cycle sales which allowed me to manage the customers onboarding, planning, implementation and ongoing usage.
  • Demonstrated products to prospective customers to assist in the promotion and product releases

Renewal Specialist

Altice USA
New York, NY
2018 - 2019
  • Being the point of contact for renewal-related inquiries from customers and internal sales teams
  • Anticipated, managed and resolved conflicts by empathizing and listening to customers and paying close attention to each account
  • Managed department call volume of 75 calls per day and coordinated department schedules to maximize coverage during peak hours
  • Processed quote changes, merges or expansions per company policies and procedures.

SMB Account Executive

T-Mobile
Kennesaw, GA
2013 - 2018
  • Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services
  • Developed new accounts and grow existing accounts while establishing long-term relationships with customers, negotiate and close deals
  • Work with leadership to develop skills in prospecting, call execution, networking and relationship management
  • Achieved #1 sales representative in the New York City region for exceeding customer success, revenue, and new business goals by 100% through successful networking event organization.

Education

Bachelor of Science - Business Administration

Southern Connecticut State University
New Haven, CT
03-2015

Associate of Applied Science - Accounting

State University of New York At Delhi
Delhi, NY
05-2012

Skills

  • Contract Negotiation
  • Client Relationship Management
  • Revenue Generation
  • Business Development
  • Pipeline Management
  • Account planning
  • Lead Development
  • Data Analysis
  • Strategic Planning
  • Negotiation
  • CRM Software
  • Research and due diligence
  • Strategic communications
  • Sales proficiency
  • Account Updates
  • Customer Retention

Technology & Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook, Access) / Microsoft Teams / O365/ Sharepoint/ Salesforce / QuickBooks / Google Cloud / AWS / Azure / 6sense / Sales Navigator/ Zoominfo / Kubernetes / Outreach / Docusign / Tableau / Zendesk / Lexicon

Timeline

Renewal Specialist

Outreach.io
2022 - 2024

Commercial Account Executive

Dell Technologies
2022 - 2022

Enterprise Business Development Representative

Veeam Software
2021 - 2022

SMB Account Executive

AT&T
2019 - 2021

Renewal Specialist

Altice USA
2018 - 2019

SMB Account Executive

T-Mobile
2013 - 2018

Bachelor of Science - Business Administration

Southern Connecticut State University

Associate of Applied Science - Accounting

State University of New York At Delhi

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Janeeve Clark