Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Janeka Coker

Summary

Dynamic leader and skilled communicator, excelled at RISE After School by enhancing team performance and student engagement. Leveraged interpersonal skills and continuous improvement strategies to uplift group dynamics and academic success. Proven track record in relationship building and multitasking, significantly contributing to operational excellence and client satisfaction across diverse roles.

Professional leader with deep experience in team management and collaboration. Skilled in strategic planning, conflict resolution, and fostering productive work environment. Strong focus on achieving results and adapting to changing needs. Known for reliability, effective communication, and motivational leadership.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Group Leader

RISE After School
08.2022 - Current
  • Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
  • Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
  • Delegated tasks strategically and monitored progress for timely completion.
  • Monitored team performance to identify productivity improvement opportunities.
  • Supported staff with developing professional skills and abilities, uplifting team performance.
  • Assisted students with homework issues and helped to incorporate positive study skills.
  • Promoted positive peer relationships within the group via icebreakers, collaborative projects, and small-group discussions centered around core values.
  • Established a safe and inclusive environment during group meetings, ensuring all members felt comfortable sharing their thoughts and opinions.
  • Enhanced social skills of group members by facilitating interactive group discussions and activities.

Hairstylist/Business Owner

Miraculous Beauty Salon LLC
02.2012 - 08.2024
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Resolved guest complaints about service or style.
  • Counted and documented opening and closing cash amounts daily.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Determined appropriate hair treatments based on conditions and textures.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Distributed business cards outside of salon to generate new business.
  • Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
  • Leveraged social media platforms to showcase work and attract broader clientele.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Hairstylist

Sport Clips
10.2023 - 06.2024
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Resolved guest complaints about service or style.
  • Counted and documented opening and closing cash amounts daily.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Distributed business cards outside of salon to generate new business.
  • Maintained clean and organized work station, complying with health and safety standards.
  • Provided pre- and post-service consultations to accurately assess clients' needs.

Substitute Teacher

Kelly Educational Staffing
04.2020 - 05.2021
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
  • Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
  • Maintained detailed records of student attendance, assignments, and progress for seamless transition back to regular teachers.
  • Provided substitute teaching services across multiple grade levels and subjects, maintaining educational continuity in absence of regular teachers.

Education

Associate of Science - Human Services

Onondaga Community College
Syracuse, NY
12-2006

Skills

  • Verbal and written communication
  • Relationship building
  • Continuous improvement
  • Schedule coordination
  • Motivational skills
  • Positive reinforcement
  • Interpersonal skills
  • Punctual and dependable
  • Peer mentoring
  • Classroom organization
  • Activity coordination
  • Storytime reading
  • Special events
  • Event planning
  • Fundraising and donations
  • Bible readings
  • Lessons implementation
  • Teamwork
  • Problem-solving abilities
  • Cleaning and sanitizing
  • Multitasking
  • Spiritual leadership
  • Team collaboration

Certification

  • First Aid, CPR, and AED Certification - American Red Cross or American Heart Association.
  • [State] Driver's License

Interests

  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Getting involved in local advocacy groups to promote positive change in the community
  • Youth Development Programs
  • Fundraising Events
  • Homelessness Outreach
  • Volunteer Work
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • I have a passion for photography and editing photos
  • Drawing and Painting
  • Photography
  • Dance
  • Fashion
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Adventure Travel

Timeline

Hairstylist

Sport Clips
10.2023 - 06.2024

Group Leader

RISE After School
08.2022 - Current

Substitute Teacher

Kelly Educational Staffing
04.2020 - 05.2021

Hairstylist/Business Owner

Miraculous Beauty Salon LLC
02.2012 - 08.2024

Associate of Science - Human Services

Onondaga Community College

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Janeka Coker