Janeka Ebanks
Miami,FL
Summary
To find a challenging job that will allow me to successfully integrate my academic achievement with the operations of today's business environment. A job that will test my interpersonal, organizational and analytical skills to grow and expand within the company. Marketing Executive skilled in creating and implementing digital strategies, increasing brand awareness and developing customer-centric communications initiatives.
Overview
15
15
years of professional experience
Work History
Marketing Executive
Logic
06.2023 - Current
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Enhanced customer engagement through the creation of compelling content for website, blog, and social media platforms.
- Developed strong relationships with key industry influencers, leading to increased brand exposure and partnership opportunities.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
- Expanded digital reach by executing targeted online advertising campaigns across multiple platforms.
- Completed quarterly forecasting and monthly financial reviews.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
Strata Accounts Associate
WESTEL T/A LOGIC
11.2016 - Current
- Responsible for all strata/hotels and residential Logic accounts
- Authorize and coordinate installations and service adjustments
- Keep up to date with all contracts, and expiration dates
- Keep up to date files for all strata/hotel accounts Collect and post payments and when necessary refunds
- Ensure to keep a close relationship with the strata managers
- Process monthly adjustments and refund checks if needed
- Provide Auditors with requested information
- Creation, termination amending of Strata Accounts
- Spreadsheets for Strata managers, Logic's CEO and VP
- Complete, maintain billing for all Strata/Hotel accounts.
Strata Accounts Associate & Corporate Administrator
WESTEL T/A LOGIC
07.2019 - 06.2023
- Assign corporate & residential leads
- Review and complete all residential, strata, and corporate accounts billing
- Review all corporate customer contract, ensuring the pricing and contract term are contract
- Ensure all expired contract are being worked on for renewal
- Complete monthly Sales Dept
- Calendar
- Complete monthly Sales commissions
- Assist VP Sales with keeping all Sales procedure up to date
- Run Reports for Sales reps once new Fibre areas are ready and when needed
- Check monthly BAC & SAC leavers report and log any claw backs
- Update expired contract list for each rep monthly
- Complete expense sheet for VP credit Card expenses
- Complete meeting agenda for monthly Sales meeting
- Process Claw Backs
- Update Sales Incentive Sheets.
- Streamlined accounts payable processes by implementing new software solutions.
- Optimized financial reporting accuracy by reconciling general ledger accounts regularly.
- Reduced invoice processing time with automated data entry and approval workflows.
- Improved cash flow management, monitoring bank account balances and initiating transfers as needed.
- Developed strong relationships with vendors, negotiating favorable payment terms and resolving disputes promptly.
- Enhanced internal controls for expense tracking by implementing a centralized purchasing system.
- Assisted in month-end closing procedures, ensuring accurate financial statements for executive review.
- Collaborated with cross-functional teams to develop annual budgets and quarterly forecasts.
- Conducted variance analysis on actuals versus budget, identifying areas for cost savings or revenue growth opportunities.
- Maintained accurate records of fixed assets, calculating depreciation schedules and preparing reports for tax purposes.
- Ensured compliance with GAAP principles, researching accounting issues and providing guidance to team members.
- Managed accounts receivable collections efforts, minimizing bad debt exposure through proactive communication with customers.
- Prepared journal entries for accruals and adjustments, maintaining the integrity of financial data in the general ledger system.
- Participated in financial audits, gathering documentation and addressing auditor inquiries in a timely manner.
- Provided ad hoc financial analysis support to senior management, assisting in strategic decision-making processes.
- Facilitated employee expense report processing, verifying transactions against company policies before issuing reimbursements.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Reviewed issues, analyzed and interpreted data and determined corrective action.
- Coordinated office supply ordering to avail materials for streamlined operations.
- Coordinated with external auditors to resolve discrepancies.
- Completed financial reports, providing insight into performance, operations and cash flow.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Provided customers with additional information regarding account services.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Maintained customer records and updated account information.
- Backed up teller team by handling needs of new and existing customers at main counter.
- Responded to customer inquiries regarding new accounts and account services.
- Verified customer identity and reviewed documentation for accuracy.
Customer Service Representative
WESTEL T/A LOGIC
09.2013 - 10.2016
- Download program to TV boxes
- Assist customers via telephone, walk-in and e-mail
- Complete weekly Inventory
- Process NSF checks and post online payments
- Trouble shoot customers and log work orders if required
- File applications and additional service paperwork
- Account queries and customer follow up
- Post Cash, card, and check payments
- Filing documents received
- Process adjustments
- Refund Checks and credits
- Porting telephone numbers from other providers
- Creation, termination, amending customers' accounts.
Sales Associate
BLUE WAVE
03.2011 - 09.2013
- Ticket, arrange and display merchandise to promote sales
- Compute sales prices, total purchases and receive and process payments
- Greet and assist customers via telephone and walk-in
- Perform transactions on the POS system such as
- Recognize security risks and loss prevention
- Provide a friendly atmosphere for customers.
Sales Associate
ISLAND COMPANY'S
03.2009 - 05.2010
- Ticket, arrange and display merchandise to promote sales
- Compute sales prices, total purchases and receive and process payments
- Greet and assist customers via telephone and walk-in
- Perform transactions on the POS system such as
- Recognize security risks and loss prevention
- Provide a friendly atmosphere for customers.
Education
John Gray High School
Savannah Primary School
Truth for Youth
Skills
- Good interpersonal skills
- Good team skills
- Very organized
- Great attention to detail
- Highly motivated
- Microsoft word
- Outlook
- Excel
- Power Point
- App Marketing
- Competitive Analysis
- E-Mail and Direct Mail Marketing Campaigns
- Campaign Planning
- Research
- Website Maintenance
- Market Research
Birthdate
10/26/91
Dependents
2
Personal Information
Nationality: Caymanian
References
- Amber Watler, Former Supervisor, 938-0002
- Tricia Skyers-Palacio, Netball Coach, 925-2958
- Tishel Watler, Supervisor, 324-2970
Volunteer Experience
Delivering food for Meal on Wheels
Timeline
Marketing Executive
Logic
06.2023 - Current
Strata Accounts Associate & Corporate Administrator
WESTEL T/A LOGIC
07.2019 - 06.2023
Strata Accounts Associate
WESTEL T/A LOGIC
11.2016 - Current
Customer Service Representative
WESTEL T/A LOGIC
09.2013 - 10.2016
Sales Associate
BLUE WAVE
03.2011 - 09.2013
Sales Associate
ISLAND COMPANY'S
03.2009 - 05.2010
John Gray High School
Savannah Primary School
Truth for Youth
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