Janel Baker

• Assisted with daily living activities, running errands, and household chores.
• Provided personal care to maintain hygiene and prevent health problems.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Monitored clients' overall health and well-being and noted significant changes.
• Communicated well both verbally and in writing with clients, guardians, and medical professionals.
• Provided compassionate and patient-focused care to cultivate well-being.
• Prepared meals and snacks to provide proper nutrition and hydration.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Kept complete and accurate records, documenting care and patient progress.
• Provided assistance to individuals with disabilities by helping with activities of daily living.
• Ensured safety at all times by monitoring environments closely for potential hazards or challenges related to individual conditions or limitations.
• Transported clients to and from medical appointments with safety and efficiency.

• Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
• Monitored and screened visitors to verify accessibility to inter-office personnel.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Sorted, received, and distributed mail correspondence between departments and personnel.
• Routed incoming mail and messages to relevant personnel without delay.
• Organized, maintained and updated information in computer databases.
• Helped office staff prepare reports and presentations for internal or client-related use.
• Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
• Handled assignments independently with good judgement and critical thinking skills.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
• Compiled information from files and research to satisfy information requests.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Maintained visitor log for entering and leaving facility for security purposes.
• Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Corresponded with clients through email, telephone, or postal mail.

• Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Maintained strong connections within caregiver community to gain continuous knowledge.
• Guided patients to restroom to support bladder and bowel relief requirements.
• Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
• Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
• Maintained client confidentiality and adhered to HIPAA regulations while documenting and sharing pertinent information with authorized parties.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Recorded status and duties completed in logbooks for management.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
• Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
• Provided safe mobility support to help patients move around personal and public spaces.

• Used hand-held scanners and physical logs to accurately track item movements.
• Followed safety regulations to maintain safe work environment.
• Loaded and unloaded materials onto and off of trucks for fast shipment.
• Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
• Proved successful working within tight deadlines and a fast-paced environment.
• Stored and secured packages in designated areas to prevent damage and theft.
• Upheld security measures by screening packages according to established protocols and reporting any suspicious items promptly.
• Improved package handling efficiency by implementing proper sorting and organizing techniques.
• Supported team morale by fostering positive communication and collaboration among coworkers.
• Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.

Trained first responders and healthcare workers in the event of an attack or a natural disaster. We ran different scenarios in which some of us would role play as a victim or a terrorist. I also became part of the team that does moulage on the role players and also mannequins.

• Maintained professional attitude and demeanor at all times.

• Maintained a professional tone when assisting callers, ensuring positive experiences for both internal and external customers.
• Demonstrated adaptability during peak hours or high-stress situations by remaining calm, focused, and efficient in handling multiple tasks simultaneously.
• Participated in ongoing professional development opportunities to stay current on industry trends and enhance job performance.
• Took incoming calls for 411 directory assistance
• Transferred customers that dialed "0" for Police-Fire-Ambulance to the correct location

• Completed durable assemblies and subassemblies with hand and power tools.
• Assembled components with minimal supervision, exceeding expected project milestones.
• Helped reduce waste by recycling materials when appropriate and disposing of scrap components responsibly.
• Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
• Contributed to improved workplace safety by consistently following proper operating procedures and utilizing personal protective equipment.
• Met daily production quotas by working effectively within a fast-paced assembly line environment.
• Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
• Followed protocols to enhance protection and maintain safe work environment.
• Utilized safety devices and procedures to protect personnel and equipment.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.