Summary
Overview
Work History
Education
Skills
Timeline
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Janel Burden

Meriden,CT

Summary

Proven team player and adept at conflict resolution, my tenure at Snipes Enterprises showcased my ability to enhance customer loyalty and streamline operations. With a knack for problem-solving and a strong work ethic, I consistently contributed to a positive and efficient work environment, significantly improving team productivity.

Offering warm and patient demeanor with strong desire to contribute and grow in childcare environment. Brings foundational understanding of child safety and developmental needs while quickly adapting to new caregiving techniques. Ready to use and develop communication and organizational skills in Senior Counselor role.

Overview

3
3
years of professional experience

Work History

Sales Associate

Snipes Enterprises
07.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.

Babysitter

Mutual Friend
06.2024 - 08.2024
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
  • Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.

Team Member

McDonald's
04.2024 - 08.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Sales Associate

Platos's Closet
04.2023 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Intern

Law Firm
07.2022 - 08.2022
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
  • Explored new technologies and approaches to streamline processes.
  • Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
  • Enhanced team productivity by assisting with organization of project documentation.

Education

Psychology

Gateway Community College
New Haven, CT
05-2026

High School Diploma -

Amistad High
New Haven, CT
06-2024

Skills

  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Flexible schedule
  • Patience and empathy
  • Strong work ethic
  • Reliability
  • Dependability
  • Reliability and punctuality
  • Child supervision
  • Attention to detail
  • Conflict resolution

Timeline

Sales Associate

Snipes Enterprises
07.2024 - Current

Babysitter

Mutual Friend
06.2024 - 08.2024

Team Member

McDonald's
04.2024 - 08.2024

Sales Associate

Platos's Closet
04.2023 - 09.2023

Intern

Law Firm
07.2022 - 08.2022

Psychology

Gateway Community College

High School Diploma -

Amistad High

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Janel Burden