Janel DiStefano
Mission Viejo,CA
Summary
Experienced Administrative Professional skilled in office management, customer service, and project coordination. Proficient in scheduling, cross-functional teamwork, and maintaining organization in dynamic environments. Known for professionalism, discretion, and adaptability, committed to fostering an innovative culture.
Overview
6
6
years of professional experience
Work History
Office Administrator
Realty ONE Group Southwest
06.2025 - Current
- Empowered 200+ agents through streamlined communication and effective support.
- Enhanced workflow efficiency by managing events and office communications effectively.
- Increased onboarding efficiency by preparing materials and processing new-hire contracts.
- Supported accounting operations by entering commission checks and organizing essential data.
- Coordinated vendor orders while maintaining optimal office supply inventory levels.
- Managed daily operations, ensuring protocol compliance and improving overall workflow efficiency.
Administrative Supervisor
Diamond Lash Beauty Lounge, LLC
01.2024 - 09.2024
- Increased customer loyalty through effective sales and retention strategies.
- Streamlined hiring by conducting interviews and managing staffing processes efficiently.
- Enhanced online presence by proactively engaging on social media and resolving complaints.
- Achieved coordination by monitoring sales targets and ensuring contractor collaboration.
- Optimized project alignment through diligent follow-up on sales leads and scheduling.
- Fostered collaboration within the team to enhance performance and meet goals.
Assistant Manager
Aloha Ventures, Inc dba City Local
05.2021 - 12.2023
- Boosted productivity through implementation of an efficient training program.
- Recruited and trained new staff for team success and operational effectiveness.
- Enhanced onboarding process with developed materials, improving employee knowledge retention.
- Oversaw inventory management and supply orders, maintaining optimal stock levels.
- Produced compelling marketing materials for in-store promotions and social media engagement.
- Maintained accurate financial records through diligent cash drawer balancing.
Personal Administrative Assistant
Good Call, Inc.
10.2020 - 05.2021
- Increased workflow efficiency by streamlining office operations and procedures.
- Improved time management through effective scheduling and calendar coordination.
- Provided high-level administrative support by managing confidential documents and correspondence.
- Ensured timely follow-ups by facilitating communication between owner and clients.
- Coordinated property tasks, including document preparation and transaction record maintenance.
- Oversaw household and office operations, managing supplies and event planning.
Sales Brand Ambassador
American Eagle Outfitters, Inc
07.2019 - 04.2020
- Achieved top ranking among 20 employees on weekly Sales Leaderboard.
- Boosted customer satisfaction by providing personalized styling advice and service.
- Exceeded sales targets through effective promotion of loyalty programs and events.
- Maintained organized displays and inventory to meet visual merchandising standards.
- Streamlined transactions and resolved issues for efficient store operations.
- Trained new hires to enhance product knowledge and foster positive work environment.
Education
Undergraduate - Biblical Studies
Charis Bible College
Woodland Park, CO05.2020
Skills
- Office Administration
- Sales and Retention Optimization
- Employee Learning and Development
- Client Relations and Customer Service and Satisfaction
- Employee Relations
- Staff Management
- Social Media Marketing
- Effective Conflict Resolution
- Experienced with Microsoft Office Applications
- Google Workspace
- Experienced in Canva Design
- Proficient in Meta Business Suite
Timeline
Office Administrator
Realty ONE Group Southwest
06.2025 - Current
Administrative Supervisor
Diamond Lash Beauty Lounge, LLC
01.2024 - 09.2024
Assistant Manager
Aloha Ventures, Inc dba City Local
05.2021 - 12.2023
Personal Administrative Assistant
Good Call, Inc.
10.2020 - 05.2021
Sales Brand Ambassador
American Eagle Outfitters, Inc
07.2019 - 04.2020
Undergraduate - Biblical Studies
Charis Bible College