Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
21
21
years of professional experience
Work History
Executive Administrative Assistant
All-Pro Realty Network, Keller Williams Tampa Properties
Tampa, FL
01.2019 - 06.2019
Managed over 50+ customer calls per day for transaction management.
Responded to emails and other correspondence to facilitate communication and enhance business processes for closing transactions.
Documented and distributed meeting notes to identify, analyze and improve workflows on weekly basis.
Screened calls and emails and responded accordingly to support executive correspondence.
Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
Managed average of 10 rental properties at any given time.
Hits Printing
Largo, FL
01.2018 - 01.2019
Packaged printed products in neatly and timely manner, ensuring all packaging is assorted with correct count as well as shipped together with no discrepancies to order or ship date.
Caretaker
Dave Shuler Trust, Santee
San Diego, CA
01.2017 - 01.2018
Live-In, for 95-year-old Senior Veteran.
Increased and performed daily house cleaning tasks.
Facilitated and scheduled doctor appointments and meds daily.
Established safe recreational activities daily.
Maintained proper diet and exercise regularly.
Licensed Real Estate Sales Person, Buyer Specialist
Keller Williams Realty Group
Scarsdale, NY
08.2009 - 07.2016
Sold 35 houses first year as licensed agent.
Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
Managed team of seven agents, producing minimum 3 million monthly in revenue.
Taught scripting class weekly for all agents of office.
Developed and improved account relationships.
Conferred with sales and purchasing to match customer preferences.
Maintained complete documentation and records of all purchasing activities.
Represented buyers and sellers of developed and undeveloped properties.
Executive Administrative Assistant
The Luis Fernandez Sales Team
Scarsdale, Bronx, NY
01.2008 - 01.2016
Decreased expenses by 20% and increased income revenue by 30% within first year of hire.
Responded to over 600 emails daily and other correspondence to facilitate communication and enhance business processes.
Documented and distributed meeting notes and systems to identify, analyze and improve workflows.
Used advanced software (Data base & CRM's) to prepare documents, reports and presentations.
Scheduled appointments and handled calenders for senior leadership.
Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
Seamlessly interacted with colleagues to plan and complete special projects.
Store owner, Caretaker, Cake Specialist
Haagen Daz
White Plains, NY
01.2003 - 01.2007
Increased business income more than 30% first 2 years as owner
Managed and maintained more than 5 employees at any given time
Managed payroll for as many as 5+ individuals at any given time.
Coordinated online ordering for business.
Affiliated business with large corporate firms for special private events.
Education
Pre-requisites
Westchester Community College
Valhalla, NY
Skills
Correspondence and Memos
Office Supplies and Inventory
Informational Packets
Spreadsheet Creation
Invoice Preparation
Administrative Oversight
Inquiry Response
Bookkeeping and Basic Accounting
Master Calender Management
Records Management Databases
Workflow Improvements
Coordination of Administrative Activities
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.
Albert Schweitzer
Timeline
Executive Administrative Assistant
All-Pro Realty Network, Keller Williams Tampa Properties
01.2019 - 06.2019
Hits Printing
01.2018 - 01.2019
Caretaker
Dave Shuler Trust, Santee
01.2017 - 01.2018
Licensed Real Estate Sales Person, Buyer Specialist
Keller Williams Realty Group
08.2009 - 07.2016
Executive Administrative Assistant
The Luis Fernandez Sales Team
01.2008 - 01.2016
Store owner, Caretaker, Cake Specialist
Haagen Daz
01.2003 - 01.2007
Pre-requisites
Westchester Community College
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