Project Management graduate, with 23 years of healthcare experience and a background in workplace safety. Quality-driven team player with accuracy-focused and efficient approach. Experience with TJC, OSHA, CAP, CLIA, and ISO guidelines and inspections.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Medical Laboratory Technician
Kaiser Permanente Regional Laboratory
09.2020 - Current
Workplace Safety Representative: Resolved employee and department safety, and risk management issues for 105 employees
Proactively mitigated of project risks by assisting in analysis/resolution of trigger events
Supported training by assisting in development of training requirements to ensure compliance with regulatory and internal standards with minimal guidance
Developed and support on-going staff development opportunities
Facilitated new hire individual and group training sessions of up to 8 individuals
Maintained Quality Assurance by performing document control
Monitored compliance of work activities by ensuring team members adhere to relevant policies and procedures
Identified issues within operations for focus improvement efforts and best methods and processes for performance improvement including developing project plans, facilitating group process, and training related to data collection/reporting
Assist with project execution and management by collaborating with diverse stakeholders and tracking/reporting project-related activities
Prepares meeting materials including agendas and minutes; coordinates conference room logistics; monitors and follows up with action plans)
Technical resource for non-technical Central Specimen Processing Area laboratory support department.
Medical Laboratory Technician
Kaiser Permanente
05.2015 - 09.2020
Performed and reported waived, and moderate complexity tests and exams as classified by CLIA in Chemistry (Routine Chemistry, Urinalysis, Endocrinology & Toxicology), Hematology, Urinalysis, and Coagulation
Performed daily data analysis of quality control results to ensure accuracy of clinical data and trouble shoot any deviations
Provided general or direct supervision of Lab Assistants
Assisted in monitoring and improving existing processes through Labor Management partnership
Performed routine maintenance and calibration of laboratory equipment to produce accurate results
Resolved employee and department safety, and risk management issues.
Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards
Medical Laboratory Technician
Sutter Delta Hospital
08.2014 - 05.2015
Performed and reported waived, and moderate complexity tests and exams as classified by CLIA in Chemistry (Routine Chemistry, Urinalysis, Endocrinology & Toxicology), Hematology, Urinalysis, and Coagulation.
Performed daily data analysis of quality control results to ensure accuracy of clinical data and trouble shoot any deviations
Provided general or direct supervision of Lab Assistants
Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
Lead Phlebotomist/Site Supervisor
MuirLab
10.2001 - 11.2013
Oversight of operations and specimen collection at 3 Patient Service Centers (PSCs)
Conducted in-depth 3-month training of newly hired phlebotomists
Managed customer relations and complaints
Performed laboratory tests to assist physicians in diagnosis
Ensured 15+ employees were up to date on current information and industry practices
Familiar with McKesson and Epic.
Developed and implemented strategies to improve phlebotomy processes
Education
Bachelor's - Project Management
Colorado Technical University
Colorado Springs, CO
12.2023
Associate - Medical Laboratory Technology
Diablo Valley College
Pleasant Hill, CA
02.2014
Associate - Liberal Arts
Los Medanos College
Pittsburg, CA
05.2001
Skills
Leadership
Data analysis
Microsoft Office Suite including Teams, Outlook, Excel, and Project
Problem Solving
Meeting Planning and Facilitation
Training and mentoring
Quality Assurance
Laboratory safety protocols
HIPAA Compliance
Time management abilities
Effective Communication
Continuous Improvement
Teamwork and Collaboration
Goal Setting
Interpersonal Communication
Certification
Medical Laboratory Technician, 00053, 05/2014
Groups
Quality Council, Kaiser Regional Laboratory, Attend monthly meetings to stay current on best practices and collaborate with peers across departments. Report out Quality issues and topics for the Central Specimen Processing Area.
Diversity and Inclusion Committee, Kaiser Regional Laboratory, Promote equity and inclusion in Kaiser's regional laboratory. Present 15 minute power points at New Employee Orientations, promoting the committee. Attend monthly meetings to address concerns and brainstorm opportunities for spreading awareness. Plan and participate in "Speak Up" events addressing current diversity topics across Kaiser Regional Laboratories.
Workplace Safety, Central Specimen Processing Area, Kaiser Regional Laboratory, Plan and co-facilitate monthly department meetings. Prepare agenda items by having safety conversations with employees to bring concerns and opportunities to light. Lead safety improvement projects for the department. Communicate and collaborate across departments to mitigate employee safety risks.
Timeline
Medical Laboratory Technician
Kaiser Permanente Regional Laboratory
09.2020 - Current
Medical Laboratory Technician
Kaiser Permanente
05.2015 - 09.2020
Medical Laboratory Technician
Sutter Delta Hospital
08.2014 - 05.2015
Lead Phlebotomist/Site Supervisor
MuirLab
10.2001 - 11.2013
Bachelor's - Project Management
Colorado Technical University
Associate - Medical Laboratory Technology
Diablo Valley College
Associate - Liberal Arts
Los Medanos College
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