Janel Guerrero
Queens,NY
Summary
Dedicated Swim Instructor experienced in teaching swimmers at all levels and ages. Knowledgeable in safety protocols and capable of providing enjoyable learning environment. Genuinely enthusiastic for swimming and highly effective in motivating and inspiring students of every age.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
AQUATIC INSTRUCTOR
British swim school
02.2023 - Current
- Responsible for instructing all swim lesson participants
- Work with special needs children
- Evaluate students and submit skills sheets
- Attend mandatory meetings and training sessions as scheduled
- Problem solving and creative thinking skills to identify and resolve challenges that students encounter
- Inspect pool areas before and after each class for possible maintenance, cleanliness or damage issues, obtain pool readings
- Maintains and ensures proper storage of all pool equipment.
Receptionist Administrator
Jamaica Dental PC
Jamaica, NY
04.2020 - Current
- Answer multi-line telephone system, take accurate messages, screen and direct telephone calls to the appropriate person in an efficient manner
- Greet patients and visitors as they enter the office
- Review patient charts to ensure proper documentation and information are enclosed in accordance with practice, eg: email, phone numbers, pharmacy etc
- Acquire necessary medical records and documents for patient charts
- Schedule patients for appointments and recall appointments
- Submit and retrieve insurance forms to insurance companies as required
- Receive payments from patients for services rendered.
- Post insurance payments
Sales Associate/Front Desk
Saf-t-swim of new hyde park
New Hyde Park, NY
07.2019 - 02.2023
- Open and close facility
- Answer telephones, respond to inquiries, take messages, screen and direct calls
- Process student registrations
- Resolve customer concerns/complaints
- Assist clients with purchases of merchandise
- Greet parents and students as they report to the front desk
- Checks in students on the attendance tracking system
- Maintain cleanliness of the front desk area, changing areas, restrooms, and observation area
- Check voicemail and responds in a timely manner.
Aquatic Instructor
Saf-t-swim of New Hyde Park
New Hyde Park, NY
07.2019 - 02.2023
- Responsible for instructing all swim lesson participants
- Work with special needs children
- Evaluate students and submit skills sheets
- Attend mandatory meetings and training sessions as scheduled
- Problem solving and creative thinking skills to identify and resolve challenges that students encounter
- Inspect pool areas before and after each class for possible maintenance, cleanliness or damage issues, obtain pool readings
- Maintains and ensures proper storage of all pool equipment.
Education
Bachelor of Arts in Psychology - Psychology
Baruch College
Manhattan, NY05.2024
Regents Diploma -
Benjamin N Cardozo High School
06.2020
Skills
- Patience and Empathy
- Record Keeping Abilities
- Parental interaction
- Special needs accommodation
Timeline
AQUATIC INSTRUCTOR
British swim school
02.2023 - Current
Receptionist Administrator
Jamaica Dental PC
04.2020 - Current
Sales Associate/Front Desk
Saf-t-swim of new hyde park
07.2019 - 02.2023
Aquatic Instructor
Saf-t-swim of New Hyde Park
07.2019 - 02.2023
Bachelor of Arts in Psychology - Psychology
Baruch College
Regents Diploma -
Benjamin N Cardozo High School