Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janel Puckett

Westfield,IN

Summary

Dynamic Human Resource professional brings 8 years of experience providing guidance on human resources topics and challenges. Committed to supporting recruitment efforts with focus on engaging and retaining talented staff. Sophisticated in communicating and collaborating effectively by relying on excellent interpersonal skills, high-level emotional intelligence and solid expertise in employee relations. Along with software knowledge in PeopleSoft, Kenexa (Brassring), Workday, Kronos, ApplicantStack, Paradox, ClearCare, and more.

Overview

9
9
years of professional experience

Work History

Director of Human Resources

Home Instead
Noblesville, Indiana
08.2021 - Current
  • Maintain company compliance with local, state and federal laws, in addition to establishing organizational standards.
  • Direct each phase of the hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Collaborate on hiring and training of new employees, professional growth of staff and team building and motivation.
  • Manage 85+ employees
  • Maintain optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Structure compensation and benefits according to market conditions and budget demands.
  • Maintain "open door" policy to encourage employee communications and resolution of issues.
  • Develop comprehensive interviewing guides to improve candidate quality by evaluating both analytical and interpersonal attributes.
  • Track and report metrics to identify trends and establish goals to meet business needs.
  • Select medical, dental, short and long-term disability, life insurance and workers compensation programs for employees.

Scheduling and Staffing Administrator

Lowe's
Cincinnati, Ohio
04.2019 - 04.2020
  • Performed sourcing, interviewing, negotiations, and hiring.
  • Reviewed applications and resumes to support hiring activities.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Oversaw HR needs and training for 100+ employees.

Office Administrator

WTP Preschool
Cincinnati, OH
08.2018 - 04.2019
  • Process tuition payments
  • Schedule and plan meetings
  • Complete administrative responsibilities through supporting the director
  • Maintained healthy social media presence
  • Create enrollment events to capture additional customer opportunities
  • Interacted with customers by phone, email or in-person to provide information.
  • Coordinated communications, financial processing, registration, record keeping and other administrative functions.
  • Maintained open communication with customers to foster positive relations and provide updates on issues.
  • Assisted with coordination and hosting of company events.

Assistant Manager

American Eagle Outfitters, Inc
Noblesville, IN
04.2007 - 09.2013
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Established and optimized schedules for 30+ employees to keep coverage and service in line with forecasted demands.
  • Partner with store manager to communicate plans to exceed established metrics
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Budget and processed payroll
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.

Education

Bachelors of Science - Business Administration, Human Resource Management

Indiana Wesleyan University
Marion, Indiana
09.2019

Skills

  • Adaptable to Changing Conditions
  • Employee Performance Reviews
  • Human Resources Management Systems
  • Teamwork and Collaboration
  • Kronos Time Management
  • Recruitment Strategies
  • Administering Disciplinary Procedures
  • In-Person and Telephone Interviewing
  • Hiring and Firing
  • Analyzing and Modifying Compensation
  • Onboarding

Timeline

Director of Human Resources

Home Instead
08.2021 - Current

Scheduling and Staffing Administrator

Lowe's
04.2019 - 04.2020

Office Administrator

WTP Preschool
08.2018 - 04.2019

Assistant Manager

American Eagle Outfitters, Inc
04.2007 - 09.2013

Bachelors of Science - Business Administration, Human Resource Management

Indiana Wesleyan University
Janel Puckett