Janel Rodgers
Stockbridge,GA
Summary
Accomplished professional with a proven track record to be a strong leader. Results-driven with a solid foundation in business management. Uses independent decision making skills and sound judgement to positively impact company success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Budget Analyst(Hybrid)
Department of Revenue
05.2025 - Current
- Evaluated procurement needs and projected expenditures.
- Facilitated cross-department communication to ensure consistent understanding of budgetary goals and constraints.
- Improved financial efficiency by analyzing budgetary data and identifying areas for cost reduction.
- Assisted in the preparation of annual budgets, working closely with department heads to gather necessary information.
- Compiled statistical data after each month-end closing.
- Created and updated expenditure reports in PeopleSoft.
Criminal History Clerk
Chamblee Police Department
02.2025 - 05.2025
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Deputy Court Clerk
Henrico Juvenile Justice/Domestic Relations Court
06.2024 - 02.2025
- Respond to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Drafted professional court correspondence to facilitate legal proceedings.
- Ensure the confidentiality of sensitive information by safeguarding all court records in accordance with established protocols.
- Assist attorneys and court personnel with courtroom procedures, enabling smooth hearings and trials.
- Expedite the filing process for legal documents by implementing an organized system for data entry and document retrieval.
- Support the administration of justice by preparing necessary documentation for judges' review prior to hearings or trials.
Agent
Home Depot
04.2024 - 08.2024
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Agent
Intuit/Turbo Tax
01.2024 - 04.2024
- Managed high-volume inbound calls and provided exceptional service to customers in need of assistance with their taxes.
- Reduced escalations by effectively addressing concerns at the first point of contact whenever possible.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentations for seamless operations within the agency.
Business Manager
Chamblee Police Department
10.2022 - 01.2024
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Performed independent clerical duties, assisted customers via phone, email and in person.
- Adhered to reporting deadlines and objectives for command staff, along with recording financial transactions and reconciling accounts for the department.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Processed biweekly payroll, created requisitions for accounts payables/receivables and reimbursement requests from employees.
- Assisted customers with completion of alarm and criminal history applications and submission of required forms.
Criminal History Coordinator/Records Clerk
Chamblee Police Department
03.2018 - 10.2022
- Entered data, generated reports, and produced tracking documents.
- Liaison between the court division, upper management and several different district attorney's offices.
- Processed criminal history record checks requests.
- Improved team productivity with regular communication and progressed updates while fostering a collaborative work environment.
Dispatcher
Chamblee Police Department
08.2017 - 03.2018
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Monitored and logged all activity by Chamblee officers.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Dispatcher
Morehouse College Police
05.2015 - 08.2017
- Managed conflict resolutions with students, staff and other personnel to encourage professional relationships and promote respect.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Provided appropriate emergency and non-emergency assistance for officers and students.
Detention Officer II-Release Officer
Dekalb County Sheriffs Department
06.2012 - 05.2015
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Processed inmates by taking photographs and fingerprints.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
Education
Bachelor of Science - Accounting
Virginia State University
Petersburg, VA05.1998
Skills
- Strong organization
- Paperwork management
- Recordkeeping skills
- Data entry proficiency
- Customer Service
- Financial Oversight
- Budget Administration
- Logistics Management
- Documentation and Reporting
- Court procedures
- Legal terminology
- Budget planning
- Report preparation
- Monthly reporting
- Budget forecasting
Certification
- Certified Notary
Timeline
Budget Analyst(Hybrid)
Department of Revenue
05.2025 - Current
Criminal History Clerk
Chamblee Police Department
02.2025 - 05.2025
Deputy Court Clerk
Henrico Juvenile Justice/Domestic Relations Court
06.2024 - 02.2025
Agent
Home Depot
04.2024 - 08.2024
Agent
Intuit/Turbo Tax
01.2024 - 04.2024
Business Manager
Chamblee Police Department
10.2022 - 01.2024
Criminal History Coordinator/Records Clerk
Chamblee Police Department
03.2018 - 10.2022
Dispatcher
Chamblee Police Department
08.2017 - 03.2018
Dispatcher
Morehouse College Police
05.2015 - 08.2017
Detention Officer II-Release Officer
Dekalb County Sheriffs Department
06.2012 - 05.2015
Bachelor of Science - Accounting
Virginia State University
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