Janel Swanson
Memphis,TN
Summary
At PFSweb, I spearheaded inventory accuracy initiatives, achieving significant enhancements through cycle counts and discrepancy reconciliation. Adeptness in both customer service and inventory control, coupled with a collaborative spirit, drove productivity and efficiency. Skilled in MS Office and inventory tracking, I excel in fast-paced environments, consistently meeting and surpassing goals.
Overview
3
3
years of professional experience
Work History
Inventory Specialist
PFSweb
10.2000 - 09.2001
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Handled day-to-day shipping and receiving overseeing more than 10 packages per day.
Inbound and Outbound Warehouse Associate
PFSweb
09.1998 - 09.2000
- Collaborated with team members to meet daily productivity goals and ensure timely order fulfillment.
- Assisted in maintaining clean and organized warehouse environment, promoting safety and efficiency.
- Expedited order processing by accurately picking, packing, and shipping items according to customer specifications.
- Exhibited adaptability to changing workloads by seamlessly shifting between inbound and outbound tasks as needed.
- Maximized space usage within racking systems using strategic organization methods.
- Reduced product damage by implementing proper storage techniques and handling procedures.
- Minimized errors in shipment preparation through thorough quality checks before dispatching goods.
- Maintained accurate records of all warehouse activities including shipments received or sent out adhering to documentation requirements.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and coordinating returns or exchanges when necessary.
- Improved warehouse efficiency by streamlining inbound and outbound processes.
Education
Associate of Science - Business Administration
Southwest Tennessee Community College
Memphis, TN06.2014
Skills
Attention to Detail
Customer Service
Inventory Control
Teamwork and Collaboration
Shipping and receiving
Inventory Tracking
Order picking and processing
MS Office
Inventory Reconciliation
Audit processes
Recording Shipments
Discrepancy Resolution
Timeline
Inventory Specialist
PFSweb
10.2000 - 09.2001
Inbound and Outbound Warehouse Associate
PFSweb
09.1998 - 09.2000
Associate of Science - Business Administration
Southwest Tennessee Community College
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