Janel Vulaj
Chester,VA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Hardworking Student offering part-time intern work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Rape Crisis Counselor
National Sexual Assault Hotline
01.2022 - 07.2023
- Assessed risk factors of patients and made referrals for further services.
- Maintained open and neutral position to expedite communication with victims.
- Leaned on psychological and emotional understanding of victims to create safe and comfortable environment for patients.
- Exercised quick judgment in chaotic environments to keep patients safe.
- Listened to clients' concerns and provided encouragement and support.
- Supported individuals dealing with mental health and emotional issues.
- Assisted clients in exploring feelings and understanding behaviors.
- Designed safe and supportive environment for clients to discuss issues.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Adapted counseling techniques to best suit individual needs of each client.
- Assessed clients' needs to provide appropriate therapeutic interventions.
Crisis Counselor
Crisis Text Line
09.2020 - 12.2021
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Conversed with individuals in crisis which called or texted hotline for assistance.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Collaborated with other professionals to coordinate comprehensive care for clients.
Volunteer
Empowerhouse Homeless Shelter
04.2011 - 04.2013
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Coordinated activities, especially with the children.
- Conducted personal interaction.
- We encouraged, prayed and listened to their situations.
- We cleaned and organization their kitchen and common areas.
- Prepared and Served meals
Food Service Specialist
ARMY
09.2008 - 02.2013
- Develop and plan daily menus for groups as large as 1800 individuals
- Managed food and produce receiving processing with 100% accuracy
- Planned and prepared food for parties, holiday meals, luncheon, special functions and other social events
- Answer telephone calls and responded to inquires
- Responsible for equipment and supplies valued in excess of $1M
- Conducted monthly counseling for over 18 soldiers
- Attend meetings
- Create and Maintain filing systems
- Organize and store paperwork
- Responsible for assisting in the procurement and receiving, storage and safeguarding of perishable and non-perishable food and supplies
- Checked temperature of freezers, refrigerators, and heating equipment to ensure proper functioning and safe storage of food supplies
- Prepared and reviewed weekly and monthly inventory reports for completion and accuracy
- Provided guidance for a food service program that fed over 1,800 soldiers daily
- Enforced and complied with all military and FDA regulations pertaining to food handling and preparation
- Trained 18 personnel on food production and sanitation procedures
- Reduced the annual budget for the food prep operations by $12,000 while increasing productivity and efficiency by 25%
- Through the use of innovative planning and tight expense management met all food service requirements while realizing a 3% budget surplus.
Education
Master of Science - Social Work
Rutgers University
New Jersey08.2023
Bachelor of Science - Socilogy
SUNY College At Brockport
Brockport, NY05.2007
Skills
- Collaboration
- Outstanding Communication Skills
- Protein Purification
- Client Advocacy
- Gathering Referrals
- Clinical Assessments
- Suicide Intervention
- Critical Thinking
- Networking with Staff
- Intervention Strategies
- Treatment Planning
- Crisis Intervention
- Improving Wellbeing
- Patient Interaction
- Complex Problem-Solving
- Case Notes
- Coping Mechanisms
- Trauma-Informed Care
Timeline
Rape Crisis Counselor
National Sexual Assault Hotline
01.2022 - 07.2023
Crisis Counselor
Crisis Text Line
09.2020 - 12.2021
Volunteer
Empowerhouse Homeless Shelter
04.2011 - 04.2013
Food Service Specialist
ARMY
09.2008 - 02.2013
Master of Science - Social Work
Rutgers University
Bachelor of Science - Socilogy
SUNY College At Brockport
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