Janel Wilson

Managed daily opening and closing tasks for store operations. Oversaw inspection, shipment, and receipt of store repairs for efficient maintenance. Guided employees to achieve top sales performance. Collaborated with store manager on monthly meetings. Designed weekly schedules to maximize employee productivity.
Ensured high-quality customer service to meet client needs.

Conducted recruitment and hiring processes to build a skilled team. Handled escalated customer issues, promoting positive resolution outcomes. Maintained accurate inventory records to support sales operations. Set new merchandise according to planograms for strategic placement. Formulated weekly store schedules, optimizing labor resources.

Facilitated recruitment efforts for new employees to strengthen workforce. Provided coaching to employees on sales strategies and customer service excellence. Managed escalated guest concerns to ensure timely resolution. Developed weekly store schedules to align staffing with operational needs.

Conducted recruitment, interviews, hiring, and training for sales associates and managers.
Performed opening and closing procedures to maintain store operations. Consistently met daily, weekly, and monthly sales goals. Provided outstanding customer service to drive repeat business. Created weekly store schedules to ensure adequate coverage.

Maintained sales floor to enhance customer experience and engagement. Tracked inventory levels to ensure availability of products. Sold and upsold makeup and cosmetics to maximize revenue. Executed opening and closing procedures to maintain operational efficiency.

Guided customers in selecting jewelry tailored to preferences and occasions. Accurately processed sales transactions using point-of-sale systems. Maintained store cleanliness and organization through teamwork. Engaged in training sessions to improve product knowledge and sales techniques.

Supervised daily teller operations to ensure compliance with bank policies. Trained new tellers on procedures and customer service standards. Managed cash flow and balanced cash drawers at the end of each shift.

Trained new tellers on procedures and customer service standards. Conducted regular audits of transactions for accuracy and security. Promoted a positive work environment through team-building activities and feedback sessions.

Managed client relationships to foster loyalty and enhance customer satisfaction. Resolved customer complaints in a timely manner while maintaining positive relationships. Oversaw daily operations including personnel scheduling, inventory control.

Assisted customers in selecting jewelry based on preferences and occasions. Educated clients about product features, benefits, and warranty options. Processed sales transactions accurately using point-of-sale systems.