Janeli Garduno
Houston,TX
Summary
Dynamic Office Associate with a proven track record at Mattress Firm, adept in administrative assistance and spreadsheet creation. Excelled in enhancing operations support through meticulous report preparation and data entry, significantly contributing to team success. Skilled in managing sensitive data and streamlining office processes, demonstrating exceptional organizational and communication abilities.
Overview
6
6
years of professional experience
Work History
Office Associate
Mattress Firm
Houston, TX
07.2019 - Current
- Composed, edited and typed complex memos and reports with job-related software.
- Contributed to team effort by accomplishing related tasks as needed.
- Responded to customer issues to provide immediate resolution and improve retention.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Provided support to other departments by completing clerical tasks as needed.
- Provided administrative support to multiple departments within the organization.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Answered phone calls and emails to provide information, anage and organize department database; birthday and anniversary celebrations
- resulting in effective business correspondence.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Updated contact lists regularly with current employee information.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Answered incoming calls in a timely manner and directed them appropriately.
- Collected data from various sources to create accurate financial statements on a monthly basis.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Maintained updated knowledge through continuing education and advanced training.
- Worked effectively in team environments to make the workplace more productive.
Skills
- Operations support
- Administrative assistance
- Report preparation
- Data entry expertise
- Spreadsheet creation
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Office Associate
Mattress Firm
07.2019 - Current