Janeli Garduno
Houston
Summary
Office Associate with great administrative assistance and spreadsheet creation. Excelled in enhancing operations support through meticulous report preparation and data entry, significantly contributing to team success. Skilled in managing sensitive data and streamlining office processes, demonstrating exceptional organizational and communication abilities.
Overview
6
6
years of professional experience
Work History
Office Associate
Mattress Firm
07.2019 - Current
- Composed, edited and typed complex memos and reports with job-related software
- Responded to customer issues to provide immediate resolution and improve retention
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion
- Provided administrative support to multiple departments within the organization
- Maintained confidentiality of sensitive data in accordance with company policies
- Answered phone calls and emails to provide information, manage and organize department database; birthday and anniversary celebrations resulting in effective business correspondence
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications
- Updated contact lists regularly with current employee information
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls
- Collected data from various sources to create accurate financial statements on a monthly basis
- Created spreadsheets in Microsoft Excel for record-keeping and reporting
- Maintained updated knowledge through continuing education and advanced training
- Worked effectively in team environments to make the workplace more productive
Boba Barista
R&B Tea
05.2023 - Current
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Participated in inventory management tasks to ensure adequate stock levels for daily operations.
- Demonstrated strong multitasking abilities by preparing multiple orders simultaneously without compromising quality.
- Controlled line and crowd with quick, efficient service.
- Resolved customer complaints professionally, fostering positive relationships and maintaining brand reputation.
- Trained new staff members on proper drink preparation, resulting in consistent product quality across the team.
- Kept supplies well-stocked by monitoring usage patterns
- Followed exact recipes for mixing and preparing beverage and food items.
Skills
- Operations support
- Administrative assistance
- Report preparation
- Data entry
- Spreadsheet creation
- Bilingual fluent
Timeline
Boba Barista
R&B Tea
05.2023 - Current
Office Associate
Mattress Firm
07.2019 - Current
Similar Profiles
John ProwenJohn Prowen
Salesperson at Mattress FirmSalesperson at Mattress Firm
John ParraJohn Parra
Multi-Unit Store Manager at Mattress FirmMulti-Unit Store Manager at Mattress Firm
Evan BrownEvan Brown
Senior Store Manager (Formerly Area Manager) at Mattress FirmSenior Store Manager (Formerly Area Manager) at Mattress Firm
Ayah OweisAyah Oweis
Senior Art Director, Digital at Mattress FirmSenior Art Director, Digital at Mattress Firm
Henry LamHenry Lam
Warehouse Associate at UPSWarehouse Associate at UPS