Janelisse Gomez
Lake Station,IN
Summary
Currently a Behavioral Technician with a Master's degree in Psychology and 3-4 years of experience implementing behavioral plans and designated interventions for clients suffering from various behavioral conditions. In-depth knowledge of treatment plans and modification strategies. Skilled relationship-builder with first-rate communication and time management abilities. Committed to promoting development of functional skills and independence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Franciscan Alliance
06.2023 - Current
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Searched resident belongings prior to and during stays.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
Mental Health Worker
St. Catherine Hospital
09.2022 - 07.2023
- Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
- Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
- Developed rapport with patients by actively listening and demonstrating empathy during one-on-one sessions, fostering trust and open communication.
- Led psychoeducational groups on topics such as stress management and coping skills, empowering patients to better manage their mental health challenges.
- Supported individuals throughout recovery process by helping them identify triggers develop strategies for managing symptoms and maintain sobriety.
Therapist
Epiphany and Company Counseling Services, LLC
06.2021 - 06.2023
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Assessed clients' mental health needs, developed treatment plans and monitored progress.
- Implemented time management strategies to ensure full caseloads were effectively managed, maintaining high-quality care for all clients.
- Documented patient information, treatment plans, and patient responses.
Front Desk Receptionist
Epiphany and Company Counseling Services, LLC
02.2021 - 06.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Completed data entry and filing to keep records updated for easy retrieval.
- Trained new team members on company procedures, customer service and issue resolution.
Case Manager
Epiphany and Company Counseling Services, LLC
02.2021 - 02.2022
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Stocker
Ross
08.2020 - 02.2021
- Responsibilities included unloading the truck upon arrival, tagging merchandise, and stocking merchandise on floor.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
Cashier
Walgreens
05.2020 - 08.2020
- Responsibilities included greeting customers, helping customers with their needs, stocking, inventory, and cashing out customers at the register.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Volunteer Receptionist
FELLOWSHIP MISSIONS
02.2020 - 05.2020
- Responsibilities included answering calls, breathalyzing residents, inputting residents' medical records in the computer, and organize paperwork.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Waitress
EL FARO MEXICAN RESTURANT
04.2018 - 05.2020
- Responsibilities included greeting guest, seating guest to their assigned booth, taking guests orders, and cashing out guest.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Master's degree - Psychology
Calumet College of St Joseph
Whiting, IN05.2023
BACHELOR'S - PSYCHOLOGY
GRACE COLLEGE
12.2020
HIGH SCHOOL DIPLOMA -
PORTAGE CHRISTIAN SCHOOL
05.2017
Skills
- Bilingual (English and Spanish)
- Computer skills
- Time management
- Efficient communication
- Flexible
- Organized
- Case Management
- Social Work
- Medical terminology
- Individual / Group Counseling
- Behavioral Therapy
- Mental Health Counseling
Certification
CPR certified
Timeline
Behavioral Health Technician
Franciscan Alliance
06.2023 - Current
Mental Health Worker
St. Catherine Hospital
09.2022 - 07.2023
Therapist
Epiphany and Company Counseling Services, LLC
06.2021 - 06.2023
Front Desk Receptionist
Epiphany and Company Counseling Services, LLC
02.2021 - 06.2023
Case Manager
Epiphany and Company Counseling Services, LLC
02.2021 - 02.2022
Stocker
Ross
08.2020 - 02.2021
Cashier
Walgreens
05.2020 - 08.2020
Volunteer Receptionist
FELLOWSHIP MISSIONS
02.2020 - 05.2020
Waitress
EL FARO MEXICAN RESTURANT
04.2018 - 05.2020
Master's degree - Psychology
Calumet College of St Joseph
BACHELOR'S - PSYCHOLOGY
GRACE COLLEGE
HIGH SCHOOL DIPLOMA -
PORTAGE CHRISTIAN SCHOOL