Janell Almeida
Largo,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals. Ready to bring 10 years of relevant work experience to your team.
Overview
23
23
years of professional experience
Work History
Patient Access Representative
Diagnostic Clinic Medical Group
09.2023 - 09.2024
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions
- Stayed calm under pressure and successfully dealt with difficult situations
- Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system
- Collaborated with healthcare providers to ensure timely appointment scheduling and coordinated follow-up care for patients' needs.
Physical Therapist Technician
Diagnostic Clinic Medical Group
12.2014 - 08.2023
- Developed strong working relationships with Physical Therapists, contributing to an effective team dynamic that enhanced the overall quality of patient care
- Supported patients during physical therapy sessions, providing encouragement and motivation for continued progress
- Managed inventory of supplies and ordered new materials when needed, maintaining a well-stocked therapy space
- Maintained a clean and organized therapy environment, promoting safety and efficiency
- Performed therapeutic massage, hot-cold packs placement, or electrical stimulation under direction of physical therapist.
Sales Associate/Cash Room Auditor
Burlington
06.2001 - 11.2014
- Helped customers select products, answered questions, and shared product knowledge
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a secure work environment, adhering to strict security protocols while handing sensitive financial information.
- Identified areas for improvement within the cash room, recommending changes to streamline workflows and increase efficiency.
- Enchanted financial accuracy with meticulously record-keeping and attention to detail during audits.
Education
High School Diploma -
Waialua High And Intermediate School
Waialua, Hi06.1996
Skills
- Customer Service
- Insurance Verification
- HIPAA Compliance
- Patient Registration
- Appointment Scheduling
- Flexible Schedule
- Caring and Empathetic
Timeline
Patient Access Representative
Diagnostic Clinic Medical Group
09.2023 - 09.2024
Physical Therapist Technician
Diagnostic Clinic Medical Group
12.2014 - 08.2023
Sales Associate/Cash Room Auditor
Burlington
06.2001 - 11.2014
High School Diploma -
Waialua High And Intermediate School
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