Janell Arnold
San Antonio,TX
Summary
Healthcare professional with track record of effective patient care management and team collaboration. Expertise in developing and implementing individualized care plans that meet diverse patient needs. Known for strong focus on achieving results and seamlessly adapting to changing healthcare environments. Skilled in communication, conflict resolution, and resource management.
Overview
4
4
years of professional experience
Work History
Care Manager
The Center for Health Care Services
01.2023 - Current
- Advocated for clients
- Provided assistance in obtaining benefit such as insurance, food stamps, SSI and other benefits that can benefit client.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Provided Supported employment/Support housing assistance
- Provided empathetic listening and compassionate communication techniques.
- Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
- Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
Case Manager
True Mental Health Services
09.2020 - 04.2022
- Conducted thorough assessments of clients situations, identifying issues, goals, and necessary interventions.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Negotiated with landlords and housing agencies to secure stable housing for clients, significantly reducing homelessness.
Education
Bachelor of Science - Genereal Psychology
The University of Texas At San Antonio
San Antonio, TX06-2020
Associate of Arts - Communications
The University of Texas At San Antonio
San Antonio, TX06-2020
Skills
- Adaptability Skills
- Independent and Collaborative Work
- Resourceful
- Situation Handling
- Attention to detail
- Analytical Decision Making
- Active listening/empathy
Timeline
Care Manager
The Center for Health Care Services
01.2023 - Current
Case Manager
True Mental Health Services
09.2020 - 04.2022
Bachelor of Science - Genereal Psychology
The University of Texas At San Antonio
Associate of Arts - Communications
The University of Texas At San Antonio
Similar Profiles
Katarina GarciaKatarina Garcia
Patient Financial Representative at The Center for Health Care ServicesPatient Financial Representative at The Center for Health Care Services
BASHAR ALDUJAILIBASHAR ALDUJAILI
Interpreter at The Center for Health Care ServicesInterpreter at The Center for Health Care Services
Catherine BudzinskiCatherine Budzinski
Case Manager at The Center for Health Care ServicesCase Manager at The Center for Health Care Services