Janell Barboza
Roseville,CA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Currently a student at SJVC to become a respiratory therapist and to expand my knowledge in the medical field.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Medical Assistant
Sutter Auburn Neurology
Auburn, CA
08.2021 - 03.2023
- Called and faxed pharmacies to submit prescriptions and refills.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Processed appeals in a timely manner as per policy guidelines.
- Collaborated with internal staff members to resolve discrepancies or issues related to prior authorizations.
Sales Associate
Tory Burch
Roseville, CA
11.2019 - 11.2020
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas, personal year sales quota was 90k achieved 180k in six months.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Managed and processed phone orders and scheduled private appointments during Covid outbreak.
HR Administrator
Del Grande Dealer Group
San Jose, CA
08.2010 - 09.2014
- Managed payroll for three stores totaling in 180 employees.
- Point of contact and processed all background checks, drug screening, and all new hire paperwork for all eight stores.
- Handled all garnishment checks, setup workers compensation, insurance packets, employee transfers, processed 401k for all eight stores.
- Checked labor rates for all service departments.
- Processed commission reports for all sales managers.
- Deposited funds from account receivable into corporate bank account.
- Managed and trained all part time cashiers and receptionist.
- Processed new and used car inventory.
- Managed outgoing Fedex shipments for corporate office.
Corporate Administrative Assistant
Stevens Creek Toyota
San Jose, CA
04.2006 - 08.2010
- Managed, processed, and funded finance files for corporate finance department.
- Communicated with banks and costumers for funding.
- Managed report of sale documents and prepped all DMV paperwork for DMV department
- Processed new car warranty paperwork
- RDR'd new cars
- Office event planning
- Assisted with switchboard and filling.
- Prepared all paperwork for contract clerk.
Education
Associate of Science - Respiratory Therapy
San Joaquin Valley College
Rancho Cordova, CA09-2024
CCMA - Clinical Medical Assistant
Cal Regional
Roseville, CA2021
Skills
- Sales
- Microsoft office, Excel, ADP, Reynolds and Reynolds, Epic
- Human Resources
- Vital Signs
- Appointment Scheduling
- Patient Screening
- CLIA
- EKG
- Venipuncture
- Injections
- Multi Tasking
- Problem-solving skills
- Excellent people skills
- Patient Scheduling
- Data Entry
- Medical Terminology
- HIPAA Compliance
- Customer Service
Certification
- CCMA- National Healthcare Association
- CPR- American Heart Association 1/23-1/25
- BLS- Healthcare Providers
Timeline
Medical Assistant
Sutter Auburn Neurology
08.2021 - 03.2023
Sales Associate
Tory Burch
11.2019 - 11.2020
HR Administrator
Del Grande Dealer Group
08.2010 - 09.2014
Corporate Administrative Assistant
Stevens Creek Toyota
04.2006 - 08.2010
Associate of Science - Respiratory Therapy
San Joaquin Valley College
CCMA - Clinical Medical Assistant
Cal Regional
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