Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janell Kortsch

Milwaukee,WI

Summary

Empathetic Certified Peer Specialist is known for high productivity and efficient task completion. Possesses specialized skills in sexual exploitation and AODA. Due to lived experiences, she Excels in communication, active listening, and empathy, leveraging these soft skills to foster strong relationships and promote positive outcomes for individuals navigating mental health and substance challenges.

Overview

2
2
years of professional experience

Work History

Cosmetic Curator and Representative

Franciscan Peace Makers, Non-Profit
Milwaukee, WI
09.2023 - Current
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Assisted with customer requests and answered questions to improve satisfaction and knowledge of the non-profit
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Volunteer

Street Angels
Milwaukee, Wisconsin
06.2023 - 08.2023
  • Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
  • Provided assistance to staff in the daily operations of the organization.
  • Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
  • Collaborated with other volunteers to create a positive work environment.

Volunteer

Kinship Food Pantry
Milwaukee, Wisconsin
04.2023 - 07.2023
  • Packed food parcels for distribution to individuals and families in need.
  • Assisted impoverished and homeless populations, providing access to a selection of quality food products.
  • Coordinated with team members to set up distribution areas for efficient service.
  • Sorted and categorized donated food items ensuring they met health and safety standards.

Education

Certification - Peer Support

WCS Peer Support Certification - UWM
Milwaukee, WI
02-2024

GED -

GED Program
Union Grove, WI
04-2018

Skills

  • Community outreach
  • Team collaboration
  • Conflict resolution
  • Problem-solving
  • Peer support ethics
  • Recovery Guidance
  • Relationship-building skills
  • Communication skills
  • Appointment scheduling
  • Boundary setting
  • Empathy development
  • Substance abuse awareness
  • Self-care management
  • Stress reduction techniques

Timeline

Cosmetic Curator and Representative

Franciscan Peace Makers, Non-Profit
09.2023 - Current

Volunteer

Street Angels
06.2023 - 08.2023

Volunteer

Kinship Food Pantry
04.2023 - 07.2023

Certification - Peer Support

WCS Peer Support Certification - UWM

GED -

GED Program

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