Janell Leveque
Turlock ,CA
Summary
Accomplished professional with a proven track record in security and administrative roles, notably at Brosnan Security. Skilled in threat assessment and superior customer service, I excel in creating safe environments and streamlining operations. Demonstrated ability to improve safety protocols and enhance client satisfaction through diligent attention and effective communication.
Overview
15
15
years of professional experience
Work History
Security Officer
Brosnan Security
04.2023 - 08.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Reported suspicious activities and persons to law enforcement.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Administrative Assistant
Grocery Outlet
06.2020 - 06.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
CNA
Avalon Care Center
01.2010 - 02.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
High School Diploma - General Studies
Ceres High
Ceres, CAAssociates Of Science - Pharmacology
San Joaquin Valley College
Salida, CASkills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Detail Oriented
- Superior customer service
- Patrol operations
- FLUENT IN Spanish
- Threat Assessment
- Access Control Management
- Patrolling
- Security Protocols
- Security procedures knowledge
- Reporting skills
- ID Verification
Languages
Spanish
Professional Working
Timeline
Security Officer
Brosnan Security
04.2023 - 08.2024
Administrative Assistant
Grocery Outlet
06.2020 - 06.2023
CNA
Avalon Care Center
01.2010 - 02.2020
High School Diploma - General Studies
Ceres High
Associates Of Science - Pharmacology
San Joaquin Valley College