Janell Miller
Cheyenne,WY
Summary
Motivated Administrative Assistant with 15 years of experience offering office support in Auto Glass, Oilfield, and Technology industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Dedicated Administrative Assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Stay on top of accounting needs by proactively updating journal entries, financial schedules and budget tracking reports. Diligent accounting and office administrative professional with over 15 years of experience in office settings. Highly organized, hardworking and accuracy-driven. Personable Office Administrator with [Number] years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment. Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. High-energy [Job Title] with proven leadership, critical thinking and project management abilities gained during [Number]-year administrative career. Experienced in managing clerical requirements of [Type] office and highly responsive to dynamic business conditions. Smoothly organize resources to keep teams efficient and achieve daily targets.
Overview
10
10
years of professional experience
Work History
Office Administrator
Camping World RV Sales
01.2023 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Reconciled account files and produced monthly reports.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Edited documents to improve accuracy of language, flow, and readability.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
- Streamlined office processes by implementing efficient organizational systems and digital tools.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Housing Inspector
United States Air Force
01.2021 - 05.2022
- Documented findings with professional reports and correspondence, including corrective action recommendations to return properties to compliant status.
- Collected samples and other forms of evidence for documentation and analysis.
- Detected property use and management discrepancies by examining records, reports and associated documentation.
- Recommended legal and administrative action to protect government property.
- Effectively inspected over 100 homes in 1, and accurately delivered reports for each home inspection.
- Recommended and contributed to legal or administrative action to protect government property from misuse or damage.
- Closely inspected government property to verify compliance with contractual requirements.
- Conducted inspections of buildings, equipment and grounds for deficiencies and evaluated for potential health, safety and code violations.
Administrative Coordinator
National Property Inspection
05.2020 - 08.2020
- Developed successful filing system to increase ability to retain and recover documents, reports and records.
- Computed balances, totals or commissions to support accounting team.
- Answered phone calls, provided information and connected callers to appropriate personnel.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Garnered expertise in database systems to track client and customer information, file confidential records and document financial reports
- Generated status reports for senior management activities critical to meeting project and departmental goals.
- Scheduled and coordinated meetings, appointments and travel arrangements for managers and crews.
Bookkeeper
Trader Publications
08.2019 - 05.2020
- Reviewed purchase documents and company receipts for reconciliation with statements.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
- Documented transaction details to track and manage financial data.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Prepared and processed payrolls.
- Calculated and produced checks for utilities, taxes and other operational payments.
- Classified and summarized financial data to compile and enter in financial records
- Reduced financial discrepancies by accurately managing accounting documentation.
- Responded to inquiries from IRS, state and other tax authorities to minimize additional interest and penalty charges.
- Completed and submitted tax forms and returns, workers' comp forms and pension contribution documentation.
- Helped businesses keep finances in order by managing accounting ledgers and recording journal entries.
- Reconciled vendor statements to assist in monthly closings.
Quality Control Technician
Dish Network Corp
02.2015 - 04.2019
- Completed data capture forms, equipment logbooks or inventory forms to support testing procedures.
- Monitored testing procedures to meet established item specifications, standard test methods or protocols.
- Produced thorough reports detailing findings and proposed recommendations.
- Assisted with correcting systemic problems in order to eliminate errors.
- Participated in technical trainings and workshops to improve skills set and boost overall knowledge.
- Provided quality support to ensure that products met quality standards and customer requirements.
- Conducted frequent quality and compliance reviews of production work.
- Trained employees in proper equipment use and product testing procedures.
Administrative Coordinator
Novus Auto Glass Of Roseburg
12.2013 - 02.2015
- Developed successful filing system to increase ability to retain and recover documents, reports and records.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Answered phone calls, provided information and connected callers to appropriate personnel.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Garnered expertise in database systems to track client and customer information, file confidential records and document financial reports
- Calculated and processed payroll, monthly billing and invoices for large corporate accounts.
- Generated status reports for senior management activities critical to meeting project and departmental goals.
- Analyzed financial activities of department to share budgetary input with managers.
- Maintained office supplies by checking inventory and ordering items.
- Scheduled and coordinated meetings, appointments and travel arrangements for managers and crews.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Gathered, entered and updated data to maintain departmental records and databases.
- Resolved customer complaints or answered customers' questions.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Performed financial calculations for amounts due, interest charges and balances.
- Reconciled vendor statements to assist in monthly closings.
- Handled bi-weekly payroll services for 8 employees.
- Prepared financial reports by collecting, analyzing and summarizing account information and trends.
Education
Certified Nutrition Coach / Certified Physical Tra - Sports Medicine
NASM National Academy of Sports Medicine
Online06.2023
Skills
- Organizational Skills
- Microsoft Office
- Planning & Organizing
- Friendly, Positive Attitude
- Payroll Liability and Deductions
- Financial Recordkeeping
- Bank Statement Reconciliation
- Bill Payment and Recordkeeping
- Customer Relations
- Accounts Receivable
- Accounts Payable
- Precision and Accuracy
- Attention to Detail
- 10-Key Proficiency
- Types 60 WPM
- Memo Preparation
- QuickBooks Expert
- Excel Spreadsheets
- Inventory Systems
- Records Management Systems
- Sensitive Material Handling
- Workers' Compensation Knowledge
- Cash Deposit Preparation
- Data Entry Documentation
- Account Balancing Reconciliation
- Recordkeeping and Bookkeeping
- Strong Organizational Skills
- Ease with Computers and Technology
- Document Management
- Verbal Communication
Timeline
Office Administrator
Camping World RV Sales
01.2023 - Current
Housing Inspector
United States Air Force
01.2021 - 05.2022
Administrative Coordinator
National Property Inspection
05.2020 - 08.2020
Bookkeeper
Trader Publications
08.2019 - 05.2020
Quality Control Technician
Dish Network Corp
02.2015 - 04.2019
Administrative Coordinator
Novus Auto Glass Of Roseburg
12.2013 - 02.2015
Certified Nutrition Coach / Certified Physical Tra - Sports Medicine
NASM National Academy of Sports Medicine