Janell Miller
Southfield,MI
Summary
Results-driven Account Receivable Representative with 5 years of experience carrying out all accounts receivable functions in high-volume environments. Proficient in tracking payments, resolving billing issues, preparing invoices, and account statements. Recognized as a dedicated professional driven to meet team targets and enhance bottom-line performance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
ACCOUNT RECEIVABLE REPRESENTATIVE
PHARMACANN
11.2020 - Current
- Enhance cash flow by promptly and accurately processing accounts receivable transactions.
- Review and reconcile accounts receivable transactions and resolve any discrepancies.
- Assist in developing and implementing strategies to improve collections and reduce outstanding receivables.
- Collaborate with sales and finance teams for accurate invoicing and dispute resolution.
- Generate monthly accounts receivable reports to submit developments for management review.
- Ensure compliance with company policies, accounting principles, and state regulatory requirements.
- Manage payment plans for clients experiencing financial difficulties, maintaining good customer relations while minimizing losses.
- Facilitate smooth audits through meticulous record-keeping and prompt provision of requested documentation.
- Assist with month-end close procedures, enabling timely financial reporting.
- Train team members in Counterpoint, customer creation, pulling and creating reports, and company policies.
SOFT COUNT TEAM MEMBER
MOTOR CITY CASINO HOTEL
02.2002 - 01.2021
- Skilled in maintaining detailed records and documentation of all cash counts according to Michigan Gaming standards.
- Demonstrated excellent attention to detail while counting large sums of money quickly and accurately.
- Experienced in identifying and resolving discrepancies in cash counts.
- Assisted in the training of new staff members, fostering a positive and supportive work environment.
- Communicated effectively with supervisors regarding any discrepancies or issues encountered during the soft count process.
- Assisted management in identifying areas for improvement within the soft count department''s operations, contributing to continuous growth efforts.
CASH OFFICE CLERK
DELAWARE NORTH
08.2017 - 04.2019
- Planned and executed operational audits reducing theft by 90%
- Managed daily cash reconciliations, ensuring accuracy and accountability of funds.
- Processed deposits and withdrawals in compliance with company policies and procedures.
- Exhibited strong attention to detail while balancing multiple tasks simultaneously within a fast-paced work environment successfully.
- Demonstrated adaptability and flexibility in response to evolving company needs, learning new systems and processes as required.
Education
B.S. BUSINESS ADMINISTRATION - GLOBAL SUPPLY CHAIN MANAGEMENT
WAYNE STATE UNIVERSITY
DETROIT, MI06.2016
Skills
- Highly Analytical
- Data Entry
- Organizational Skills
- Staff Training and Policy Development
- Reporting & Documentation
- MS Office Suite-Word, Excel, Outlook, Access, PowerPoint
- Attention to Detail
- Journal Entries
- Collections
- Payment Negotiations
- Excellent Communication and Interpersonal Skills
- GAAP principles
- ERP Software
- Proactive and Self-Motivated
- Team Oriented
Certification
- Notary Public, National Notary Association, 03/2021, 07/2027
- Office Support Specialist, Wayne County Community College, 12/2017
Timeline
ACCOUNT RECEIVABLE REPRESENTATIVE
PHARMACANN
11.2020 - Current
CASH OFFICE CLERK
DELAWARE NORTH
08.2017 - 04.2019
SOFT COUNT TEAM MEMBER
MOTOR CITY CASINO HOTEL
02.2002 - 01.2021
B.S. BUSINESS ADMINISTRATION - GLOBAL SUPPLY CHAIN MANAGEMENT
WAYNE STATE UNIVERSITY