Janell Sargent
Auburn,Ga
Summary
Accomplished Dental Assisting with a certificate issued by the Medical Institute of Northeast Georgia, I will assure patient satisfaction through exceptional chairside assistance and maintaining stringent sterilization protocols. Adept in digital X-ray proficiency and skilled in fostering positive patient relations, significantly contributing to a welcoming and efficient dental care environment. Demonstrates strong teamwork and inventory management, ensuring optimal operational flow.
Overview
2
2
years of professional experience
Work History
Dental Assistant
Mall of GA Dentistry
02.2023 - 03.2024
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, Type, casts and impressions
- Monitored patient comfort and safety during dental procedures.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Staged tray for procedures by arranging dental instruments and equipment.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
Customer Service Representative
CGS
04.2022 - 01.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Certificate Of Dental Assisting - Dental Assisting
Medical Institute of Northeast Georgia
Braselton, GA03.2024
High School Diploma -
Lamar High School
Arlington, TX05.2017
Skills
- Digital X-ray proficiency
- Equipment sterilization
- Treatment room setup
- Professionalism and etiquette
- Team collaboration
- Instrument sterilization techniques
- Patient relations
- Treatment room breakdown
- Inventory management
- Dental staff assistance
- Knowledgeable in software
- Customer Service
- Chairside assistance
- Patient schedule management
Timeline
Dental Assistant
Mall of GA Dentistry
02.2023 - 03.2024
Customer Service Representative
CGS
04.2022 - 01.2023
Certificate Of Dental Assisting - Dental Assisting
Medical Institute of Northeast Georgia
High School Diploma -
Lamar High School
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