Summary
Overview
Work History
Education
Skills
Custom
References
Timeline
Generic

Janell Souza

Brockton,MA

Summary

Productive Phlebotomist offering 10 plus years of experience in collecting blood specimens in healthcare settings. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing and customer service related to patient care. Calm and comforting with stressed patients.

Also to obtain employment as a phlebotomist in a facility where my education and experience can be Administered and honored.

Overview

8
8
years of professional experience

Work History

Phlebotomist

Quest Diagnostic Center moblie driver
Stoughton, MA
04.2019 - 01.2021
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Maintained a clean, safe, and organized work environment.
  • Verified patient information prior to specimen collection.
  • Educated patients on proper blood draw techniques.
  • Provided assistance to clinical staff during patient visits.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Processed samples accurately and efficiently.
  • Followed all safety protocols when handling hazardous materials.
  • Calibrated equipment according to manufacturer specifications.
  • Ensured compliance with federal regulations governing laboratory procedures.
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Documented patient information into electronic medical records system.
  • Prepared specimens for transport to external laboratories.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Provided excellent customer service while interacting with patients.
  • Assisted in the training of new phlebotomists.
  • Performed quality control tests on collected specimens.
  • Reported any abnormal results or trends to supervisor or laboratory manager.
  • Responded quickly and effectively to emergency situations.
  • Conducted research related to new methods of sample collection or processing.
  • Maintained accurate records of collected specimens and test results.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Identified patients using proper procedures prior to specimen collection.
  • Prepared and packaged specimens for courier transport.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Transported specimens following established protocol for temperature and light.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • Verified collection orders and communicated discrepancies to nurses.
  • Upheld donor confidentiality throughout intake and collection process.
  • Conducted various blood tests and updated results into paper and electronic charts.
  • Processed client payments and collected appropriate billing information.
  • Compiled and submitted data for demographic research.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Collected specimen samples and transported to laboratory for processing.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Interacted with patients to gather and record data prior to blood draws.
  • Used heel and finger stick methods to obtain blood from capillaries.
  • Mentored newly hired medical personnel in phlebotomy techniques and protocols.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Input medical and insurance information into database for inclusion in patient records.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Checked hemoglobin levels of individuals prior to blood donation.
  • Offered snacks and beverages to blood and plasma donors to maintain proper sugar levels.
  • Drove from home to home to obtain blood draws then back to quest diagnostic facility

LABUSA

Phlebotomists
New Bedford , MA
12.2015 - 01.2019
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Maintained a clean, safe, and organized work environment.
  • Verified patient information prior to specimen collection.
  • Educated patients on proper blood draw techniques.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Processed samples accurately and efficiently.
  • Followed all safety protocols when handling hazardous materials.
  • Calibrated equipment according to manufacturer specifications.
  • Ensured compliance with federal regulations governing laboratory procedures.
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Documented patient information into electronic medical records system.
  • Prepared specimens for transport to external laboratories.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Provided excellent customer service while interacting with patients.
  • Assisted in the training of new phlebotomists.
  • Performed quality control tests on collected specimens.
  • Reported any abnormal results or trends to supervisor or laboratory manager.
  • Responded quickly and effectively to emergency situations.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Identified patients using proper procedures prior to specimen collection.
  • Prepared and packaged specimens for courier transport.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Transported specimens following established protocol for temperature and light.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • Verified collection orders and communicated discrepancies to nurses.
  • Conducted various blood tests and updated results into paper and electronic charts.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Collected specimen samples and transported to laboratory for processing.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Interacted with patients to gather and record data prior to blood draws.
  • Used heel and finger stick methods to obtain blood from capillaries.
  • Mentored newly hired medical personnel in phlebotomy techniques and protocols.
  • Input medical and insurance information into database for inclusion in patient records.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
  • Checked hemoglobin levels of individuals prior to blood donation.
  • Assessed plasma collection machines for proper functionality.

Phlebotomist

Steward Health Care
Brockton, MA
01.2013 - 11.2015
  • Accompany doctor while giving physical examination
  • Pap smears
  • Able to give vaccines
  • USCIS Immigration forms
  • 7D License
  • DOT License
  • Capillary punctures
  • Intervenes Venipunctures
  • Specimens processing & handling
  • HIPPA REGULATIONS
  • OSHA REGULATIONS
  • Time Management
  • Computer skills & programming
  • Problem Solving
  • Customer services
  • Bilingual (Moderately Cape Verdean creole)
  • Working well in stressful environments/situations
  • Great Organization Skills
  • Able to work in a team setting or independently

Education

Phlebotomy Certification - Phlebotomy

The Health Training Center
Stoughton, MA
05.2013

High School Diploma -

Brockton High School
Brockton, MA
06.2009

Skills

  • Donor Screening
  • Blood Collection
  • Paperwork Processing
  • Infection Control
  • Specimen Preparation
  • Venipuncture
  • Data Entry
  • HIPAA regulations
  • Hemoglobin Testing
  • Medical Records Maintenance
  • Health Education
  • Patient Care
  • Patient Support
  • Sanitation and Sterilization
  • Quality Control
  • OSHA REGULATIONS
  • Capillary punctures
  • Able to give vaccines
  • Accompany doctor while giving physical examination
  • Time Management
  • Computer skills & data entry
  • Problem Solving
  • Customer service
  • Bilingual ( Moderately Cape Verdean creole)
  • Great Organization Skills
  • Able to work in a team setting & independently
  • Specimen processing/ handling
  • 7D License
  • DOT License
  • Pap smears
  • USCIS IMMIGRATION FORMS

Custom

  • Accurately counts and provides change to patients as required, & follows all HMSHost
  • Patients services and customers service policies and procedures maintained a solid knowledge of products and services available in clean units and stocks.
  • Assistant in locating peripheral electronic data processing.

References

References available upon request.

Timeline

Phlebotomist

Quest Diagnostic Center moblie driver
04.2019 - 01.2021

LABUSA

Phlebotomists
12.2015 - 01.2019

Phlebotomist

Steward Health Care
01.2013 - 11.2015

Phlebotomy Certification - Phlebotomy

The Health Training Center

High School Diploma -

Brockton High School

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Janell Souza