Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janell St Julien

Dallas,TX

Summary

Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills. I'm an Experienced Office Manager and Administrator Professional, experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

10
10
years of professional experience

Work History

Regional Coordinator

Signal Security
06.2020 - Current
  • Entered data, generated reports, and produced tracking documents.
  • Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
  • Used job-related software to draft and finalize written correspondence and documentation.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Coached employees through day-to-day work and complex problems.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Participated in Trainnings and meetings to enhance personal growth and professional development.
  • Inventoried and ordered office supplies to maintain availability of products.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Completed bi-weekly payroll for employees in each market.
  • Conducted ongoing reviews of program financial systems to assess cost control measures.

Sales Associate

Mardel Christian And Education Store
01.2015 - 06.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Fast Food Worker

Buger King
03.2014 - 06.2015
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Trained newly hired employees on routine tasks and customer service.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Processed orders on POS system and accepted cash and charge payments.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Promptly resolved customer complaints, escalating major issues to supervisor.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Checked equipment for proper temperatures to keep food safe for consumption.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Live-Out Nanny

Lisa Porrier
08.2013 - 02.2014
  • Played games, worked on puzzles, and read books to young children.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Engaged with children on age-appropriate level.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Assisted children with homework assignments and special projects across different subjects.
  • Assisted with light housekeeping duties as well as running errands.
  • Monitored children's play activities to verify safety.
  • Established and maintained safe play environment for children.
  • Engaged with children on individual basis to build positive relationships.
  • Taught children basic life skills, manners and personal hygiene.

Education

Associate of Arts - Liberal Arts And General Studies

South Louisiana Community College
Lafayette, LA
05.2020

Skills

  • Contract Management
  • Information Collection
  • Resource Allocation
  • Administrative Leadership
  • Data Entry
  • Staff Supervision
  • Recordkeeping
  • Scheduling and Calendar Management
  • Relationship Building
  • Customer Service
  • Team Oversight
  • Process Improvement
  • Presenting Ideas and Plans

Timeline

Regional Coordinator

Signal Security
06.2020 - Current

Sales Associate

Mardel Christian And Education Store
01.2015 - 06.2020

Fast Food Worker

Buger King
03.2014 - 06.2015

Live-Out Nanny

Lisa Porrier
08.2013 - 02.2014

Associate of Arts - Liberal Arts And General Studies

South Louisiana Community College

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Janell St Julien