Summary
Overview
Work History
Education
Timeline
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Janell Walker

Portsmouth,NH

Summary

With a diverse background in information technology and project management, I have demonstrated exceptional adaptability and growth in various environments. My experience includes roles as an Information Technology Project Coordinator, Information Technology Intern, and Kitchen Manager, showcasing my ability to thrive in different settings. As an IT Project Coordinator in the Consumer Packaged Goods industry, I have successfully managed the implementation of resource management tools and supported Product-to-Market (P2M) systems like DevEx PLM (Trace One) and WebCenter (ESKO) for Lindt & Sprüngli across North America. My expertise spans project management, IT service management with ServiceNOW, cybersecurity, and data analysis using SQL queries. I excel in coordinating project activities, developing functional system requirements, designing test plans, and conducting user acceptance testing. Additionally, I have developed a deep understanding of new product development, innovation, and quality processes, and cultivated strong relationships with relevant business leaders.

Overview

5
5
years of professional experience

Work History

Information Technology Project Coordinator

Lindt & Sprungli USA
02.2024 - Current
    • Managed the implementation of a resource management tool and supported P2M systems like DevEx PLM (Trace One) and WebCenter (ESKO)
    • Demonstrated expertise in project management, IT service management with ServiceNOW, cybersecurity, and basic data analysis using SQL queries
    • Excelled in coordinating project activities cross-functionally and developing functional system requirements, designing test plans, and conducting user acceptance testing

Information Technology Intern

International Association of Privacy Professionals
09.2023 - 02.2024
    • Conducted studies on emerging technologies and shared findings to support decision-making and enhance IT infrastructure.
    • Demonstrated strong analytical and problem-solving skills through multiple projects.
    • Efficiently resolved cybersecurity, data, and IT-related issues.

Kitchen Manager

The Beach Club
05.2020 - 09.2023
    • Implemented hiring protocols and managed staff schedules for over 10 employees.
    • Procured and managed food and produce orders for a high-demand kitchen with an average of 90+ orders daily.
    • Solely responsible for training kitchen personnel.

Education

Bachelor of Science - Homeland Security

University of New Hampshire
Durham, NH

Timeline

Information Technology Project Coordinator

Lindt & Sprungli USA
02.2024 - Current

Information Technology Intern

International Association of Privacy Professionals
09.2023 - 02.2024

Kitchen Manager

The Beach Club
05.2020 - 09.2023

Bachelor of Science - Homeland Security

University of New Hampshire
Janell Walker