With a diverse background in information technology and project management, I have demonstrated exceptional adaptability and growth in various environments. My experience includes roles as an Information Technology Project Coordinator, Information Technology Intern, and Kitchen Manager, showcasing my ability to thrive in different settings. As an IT Project Coordinator in the Consumer Packaged Goods industry, I have successfully managed the implementation of resource management tools and supported Product-to-Market (P2M) systems like DevEx PLM (Trace One) and WebCenter (ESKO) for Lindt & Sprüngli across North America. My expertise spans project management, IT service management with ServiceNOW, cybersecurity, and data analysis using SQL queries. I excel in coordinating project activities, developing functional system requirements, designing test plans, and conducting user acceptance testing. Additionally, I have developed a deep understanding of new product development, innovation, and quality processes, and cultivated strong relationships with relevant business leaders.