Janell Wasson
Aztec,NM
Summary
Office Administrative Assistant
Overview
19
19
years of professional experience
Work History
Receptionist
Three Rivers Estates
Farmington, NM
11.2022 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Process work orders for the Housekeeping and Maintenance departments.
- Deliver residents' packages.
- Oversee all visitor check-in and resident check-out.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Office Receptionist
Primary Healthcare Inc.
Farmington, NM
11.2011 - 02.2024
- Company Overview:
- Dan Dunn (505-324-6300), 505 E.05 E
- 20th St
- Farmington, NM 87401
- Answered incoming calls, screened and forwarded calls to appropriate personnel.
- Assisted with data entry tasks such as entering customer orders into database systems.
- Ordered office supplies when necessary to ensure adequate inventory levels were maintained.
- Greeted visitors and clients in a professional manner.
- Managed the front desk area by providing customer service and taking care of administrative tasks.
- Scheduled appointments for customers and ensured all paperwork was completed accurately.
- Scheduled and confirmed appointments.
- Processed payments and updated accounts to reflect balance changes.
- Maintained daily calendars, set appointments with clients and planned daily office events.
Collector/Loan Officer
Aztec Finance
Aztec, NM
04.2010 - 10.2010
Security Administrative Assistant/ Licensing Secretary/Relief Supervisor
SunRay Park & Casino
Farmington, NM
02.2006 - 04.2010
Education
High school diploma -
Skills
- Filing systems
- Mail handling
- Calendar management
- Document management
- Visitor management
- Confidentiality
References
Available upon Request
Relevantexperience
- Various office skills include: scheduling/organization, correspondence through phone, fax, e-mail, maintaining Microsoft Excel employee database, preparing incident/accident reports with Microsoft Word, preparing brief training sessions with Microsoft PowerPoint, maintaining monthly check log and daily cash flow. Processing various types of applications in compliance with state agencies.
- Medical Office: Scheduling patients, prepping charts with super bills/progress notes, verifying insurance, updating patient information, route phone calls/faxes & lab results appropriately and take detailed messages. Experience with electronic medical records software. Sending/scheduling referrals and imaging orders. Make reminder calls for patient appointments, alert medical staff of canceled appointments and work in additional appointments. Greet and check in patients, collect co-pays and payments. Maintain discreet and courteous service for patients and other medical facilities.
Timeline
Receptionist
Three Rivers Estates
11.2022 - Current
Office Receptionist
Primary Healthcare Inc.
11.2011 - 02.2024
Collector/Loan Officer
Aztec Finance
04.2010 - 10.2010
Security Administrative Assistant/ Licensing Secretary/Relief Supervisor
SunRay Park & Casino
02.2006 - 04.2010
High school diploma -
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