Janella Dietz

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Called and faxed pharmacies to submit prescriptions and refills.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Collected and documented patient medical information such as blood pressure and weight.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
• Verified patient insurance coverage and collected required co-payments.
• Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Completed EKGs and other tests based on patient presentation in office.
• Prepared lab specimens for diagnostic evaluation.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Oriented and trained new staff on proper procedures and policies.
• Measured patient pulse oximetry.
• Measured patient spirometry.

Cashier

organizing shelves

pharmacy assistant, when needed, to count out pills