Janella Hardin, MOL, PHR
Evanston,IL
Summary
Results-driven Human Resources professional with a decade of experience in leading and optimizing HR functions, including employee relations, recruitment, training and development, and benefits administration. Proven ability to drive HR initiatives that align with organizational goals, leading to improvement in employee retention and reduction in time-to-hire through strategic recruitment processes. Adept at policy implementation, labor relations, and conflict resolution, with a strong focus on fostering collaboration across departments and enhancing workforce engagement. Known for providing strategic counsel to leadership, managing complex projects, and utilizing data-driven insights to improve HR operations. Committed to cultivating a positive workplace culture and driving organizational growth through innovative HR strategies.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
Evanston Police Department
10.2020 - Current
- Leadership & Communication: Planned, designed, and led agendas for departmental meetings, ensuring focused and goal-oriented discussions. Facilitated clear communication between the Chief of Police, executive staff, and all departmental employees.
- Technology Management: Acted as the administrator and subject matter expert for departmental software, including iCompass, Zencity, Asana, and Granicus.
- Employee Relations: Oversaw contract renewals, agreements, and MOUs for the department, ensuring compliance with city policies. Participated in collective bargaining negotiations with Legal, HR and the Chief of Police for Fraternal Order of Police unions.
- Project Management: Managed strategic goals and initiatives for the department, including monitoring progress and implementing necessary adjustments.
- Media & Community Relations: Managed media and community relations for the Chief of Police, managing internal and external inquiries, and streamlining processes to ensure efficiency.
Administrative Coordinator
City of Evanston - City Manager's Office
05.2019 - 09.2020
- Agenda & Meeting Coordination: Prepared agenda packets for City Council committees and trained staff on a new agenda management system. Attended various boards, commissions and committee meetings, took minutes, and managed records.
- Financial Management: Managed internal and external fund transfers for payroll, pensions, and accounts payable. Played a key role in issuing over $300 million in bonds, achieving significant cost savings for the city.
- Technology & Training: Supervised the transition from paper files to a shared electronic filing system and acted as a financial management software super-user and trainer.
- Fundraising & Compliance: Led fundraising efforts for the annual United Way Campaign and managed financial transactions for a local 501(c)(3) organization.
HR & Administrative Coordinator
PrimeCare Community Health
09.2008 - 08.2013
- Comprehensive HR Support: Supported a diverse workforce of 72 employees and over 25 physicians and medical residents with HR matters including physician credentialing and H1b visa applications. Managed all HR matters, including employee relations, benefits, recruiting, legal compliance, compensation, FMLA, and workers compensation.
- Robust Onboarding Program: Developed and administered a comprehensive onboarding program, contributing to seamless integration for new hires.
- Effective HR Training: Counseled management to resolve employee conflicts. Facilitated training on HR laws, employee management, and relations.
- Efficient Benefits Renewal Process: Negotiated and reviewed renewals for company insurance and benefits. Implemented organization's first short- and long-term disability insurance coverage.
Accounts Payable/Payroll Coordinator
Jet Fastener Corporation
09.2007 - 09.2008
- Payroll Processing: Collaborated with support staff and supervisors to manage time and attendance, maintaining precise payroll records. Accurately processed semi-monthly payroll, ensuring compliance, accuracy, and efficiency.
- HR Administration: Processed new hires, employee changes, terminations, and benefits administration.
- Client Relations & Support: Handled all client communications, conflict resolution, and compliance with client deliverables and revenue. Served as the primary point of contact for clients regarding billing, project management, and accounting inquiries.
Education
Master of Organizational Leadership -
North Park University
Chicago, IL05.2024
Bachelor of Arts - Organizational Management And Leadership
North Park University
Chicago, IL12.2021
Skills
- Employee Relations & Conflict Resolution
- Recruitment & Onboarding
- Benefits Administration & Compliance
- Payroll Processing & Financial Management
- HR Systems Administration
- Project & Contract Management
- Organizational Development
- Diversity and Inclusion
- Labor Relations
- Internal Communications
Certification
- Certificate in Human Resource Management - North Park University - May 2023
- Certificate in Organizational Development - North Park University - August 2023
- Certificate in Leadership – North Park University - May 2024
- Certificate in Conflict Management – North Park University - May 2024
- Notary Public - Illinois (June 29, 2021 – June 29, 2025)
- Professional in Human Resources (PHR) - HR Certification Institute
Timeline
Administrative Coordinator
Evanston Police Department
10.2020 - Current
Administrative Coordinator
City of Evanston - City Manager's Office
05.2019 - 09.2020
HR & Administrative Coordinator
PrimeCare Community Health
09.2008 - 08.2013
Accounts Payable/Payroll Coordinator
Jet Fastener Corporation
09.2007 - 09.2008
Master of Organizational Leadership -
North Park University
Bachelor of Arts - Organizational Management And Leadership
North Park University
- Certificate in Human Resource Management - North Park University - May 2023
- Certificate in Organizational Development - North Park University - August 2023
- Certificate in Leadership – North Park University - May 2024
- Certificate in Conflict Management – North Park University - May 2024
- Notary Public - Illinois (June 29, 2021 – June 29, 2025)
- Professional in Human Resources (PHR) - HR Certification Institute
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