Janella Marie J. Dee
Sacramento,CA
Summary
Service-focused Registered Behavior Technician devoted to help clients improve behaviors and better meet treatment goals. Skilled in implementing protocols to help individuals acquire skills and adopt reduction strategies for problematic behaviors. Passionate about providing high-quality service to clients with special needs and focused on giving comprehensive support involving parents and caregivers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Behavior Technician
Burnett Therapeutic Services, Inc.
01.2023 - Current
- Enhanced client progress by implementing individualized behavior intervention plans.
- Collaborated with multidisciplinary teams to develop comprehensive treatment strategies for clients.
- Improved client communication skills through the use of evidence-based practices and techniques.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Supported families in understanding and managing challenging behaviors, promoting consistency across environments.
- Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
- Assessed client progress regularly, adjusting intervention strategies as needed to ensure continued growth and development.
- Supported patient confidentiality
- Collaborated with other professionals to develop and modify individualized treatment plans.
Barista
Starbucks Coffee at Target
09.2022 - 01.2023
- Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted
- Cash handling
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Associate
Walmart Supercenter
01.2022 - 07.2022
- Provides customer service by acknowledging the customer and identifying member needs
- Providing guidance and support to customer regarding self- service technology
- Assisting customer with purchasing decisions
- Locating merchandise
- Resolving customer issues and concerns
- Promoting the company's products and services
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Crew Member
Baskin Robins
01.2021 - 04.2021
- Greet customers, scoop ice cream, and ring up all purchases in a friendly and efficient manner
- Keep the store clean and sanitary, especially the kitchen and dining area
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Assisted other team members to achieve goals.
- Collaborated with team members to complete orders.
Education
High School Diploma -
Highlands HighSchool
6601 Guthrie St, North Highlands, CA 9566006.2019
High School Diploma -
H.P. Baldwin High School
Wailuku, HI06.2020
High School Diploma -
Antelope High School
Antelope, CA06.2022
Associate of Arts - Psychology
American River College
Sacramento, CA05.2025
Skills
- Intervention Management
- Behavior Treatment Plans
- Data Collection
- Report Writing
- Client Relationship Development
- Positive Reinforcement
- Upselling
- Customer Needs Assessment
Certification
- RBT - Registered Behavior Technician
Languages
Filipino - Tagalog
Native or Bilingual
English
Native or Bilingual
Timeline
Behavior Technician
Burnett Therapeutic Services, Inc.
01.2023 - Current
Barista
Starbucks Coffee at Target
09.2022 - 01.2023
Associate
Walmart Supercenter
01.2022 - 07.2022
Crew Member
Baskin Robins
01.2021 - 04.2021
High School Diploma -
Highlands HighSchool
High School Diploma -
H.P. Baldwin High School
High School Diploma -
Antelope High School
Associate of Arts - Psychology
American River College
- RBT - Registered Behavior Technician
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