Janelle Abel

• Retained 97%, 98%, and 100% renewal of Membership YOY while increasing written program revenue from $4.2B to $6B by revising underwriting guidelines and pricing through collaboration with claims, actuaries, and risk management
• Boosted underwriting profit and ensured pricing stability by establishing insurance captive to enhance Association's financial and underwriting control
• Rate increases have been 7 or more points lower than market on average
• Streamlined collection and dissemination of underwriting data by coordinating projects across functions and with external partners resulting in 3 new applications and 2 underwriting initiatives
• Reduced errors in underwriting data by 97%
• Led creation of programming content, speaker selection, participant engagement and hosted Casualty portions of RHA’s annual conference, receiving highly positive feedback from attendees and stakeholders.

Provide operational and strategic solutions to a variety of mid-sized companies with revenues up to $40M and 65 employees. Long term clients included: Professional Risk Management Services, Inc., the largest professional risk management services provider to Psychiatrists in the US; K&B Underwriters, a national skilled nursing center insurance program manager; and Covalent Medical, LLC, a 438 Ophthalmologist-owned supplement manufacturer

• Developed and implemented strategic marketing plan for condition-specific nutraceutical company to diversify business model and develop new distribution channels to support that model
• Created additional 11% in revenues YOY
• Provided market differentiation through development of a regulatory defense insurance product – a result of the risk/opportunities to long term care facilities brought on by the enactment of the ACA
• Improved efficiency by 27% and increased customer engagement from 35% to 54% in a six-month period by leading a cross-functional team to mitigate operational challenges and streamline workflow across the following departments: Information Technology, Underwriting, Risk Management, Legal, Sales and Marketing
• Elevated team morale and enhanced performance of a staff of 9 through the implementation of performance evaluations, personality assessments, and the creation and implementation of personalized improvement plans for each team member
• Performed CRM buildout and implementation to improve the core functions of business operations, allowing for improved performance management, forecasting, and ease of use for staff

• Led development and training of risk assessment tools used in the identification of previously unknown liability exposures, allowing for adequate application of risk management products and services, resulting in reduction in organization’s exposure to errors and omissions
• Created and executed targeted campaigns that led to 25% increased response rate and 20% revenue growth for related product lines from 2010 to 2011 by identifying underserved physician specialty markets and implementing multi-approach marketing drip campaigns
• Worked with leadership to expand services/products, identify product differentiators, and to author insurance division’s value proposition.

Vice President of Commercial Insurance - Property and Casualty | JUN 2008 - APR 2010
Signature Sales Executive | JUN 2007 - JUN 2008
Property and Casualty Insurance Executive- Personal Lines | MAR 2003 – JUN 2007

• Executed alliance strategy with insurance carriers to reduce length-of-sale times
• Increased sales by 75% in first year and was used as a new business model for USI nationwide
• Created and executed growth strategies for Healthcare, Technology, and Human Services market segments.