Janelle Ackerman
Cottondale,FL
Summary
Seeking to succeed in a stimulating and challenging work environment, building the success of the company while I experience skill building advancement opportunities.
Overview
14
14
years of professional experience
Work History
Residential House Cleaner
Toni's Magic Touch Cleaning llc
Alford, Florida
03.2024 - Current
- Swept, vacuumed and mopped hardwood floors.
- Dusted furniture, fixtures, window sills, baseboards and other surfaces.
- Cleaned interior windows and wiped down blinds.
Independent Beauty Consultant
Mary Kay
Dothan, Alabama
02.2017 - Current
Housekeeping Supervisor
Off The Hook llc
Santa Rosa Beach, Florida
08.2021 - 10.2022
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Monitored inventory levels and ordered supplies as necessary.
- Created and implemented daily cleaning schedules for staff members.
- Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
- Prepared monthly financial reports and presentations for management review.
- Reviewed all journal entries prepared by staff to ensure accuracy of postings.
- Managed daily transactions, including sales, purchases, payments, collections.
- Collaborated with department heads to develop cost-saving strategies across the organization.
House Cleaner
Off The Hook llc
Santa Rosa Beach, Florida
09.2018 - 10.2022
- Swept, mopped, vacuumed and polished floors of all types.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
Cleaning
Get Away Condo Cleaning
Mexico Beach
05.2018 - 10.2018
General Office
Falling Waters State Park
Chipley
12.2017 - 05.2018
- Created and maintained filing systems for records, reports, documents.
- Organized and scheduled meetings and appointments.
- Provided administrative support to the executive team.
- Assisted with data entry tasks in various software programs.
- Processed invoices, purchase orders and other related documents.
- Answered incoming calls and directed them to appropriate personnel.
- Monitored inventory levels of office supplies and placed orders as needed.
- Managed mail distribution both internally and externally.
- Maintained updated contact lists for vendors, customers, suppliers.
- Prepared agendas, presentations, spreadsheets or other materials as requested by management.
- Conducted research on various topics when necessary.
- Greeted visitors in a professional manner.
- Handled confidential information with discretion.
- Performed general clerical duties such as photocopying, faxing or scanning documents.
- Ensured compliance with all applicable laws and regulations.
- Acted as liaison between departments within the organization.
- Assisted with special projects as assigned by management.
- Responded to inquiries from employees in a timely manner.
- Organized company events or activities when required.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Created memos, letters and other documents, fostering internal and external communication.
- Processed financial documents, contracts, expense reports and invoices.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases.
- Coordinated onsite training events with outside vendors and online webinars.
Child Care Leader
Northstar
Panama City
06.2015 - 10.2016
Pharmacy Technician
Walmart
Panama City
10.2011 - 05.2015
Pharmacy Technician
Bay Medical Sacred Heart
Panama City, Florida
08.2013 - 09.2014
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Customer Service Representative
Walmart
Defuniak Springs
03.2011 - 10.2011
Administrative assistant/ Medical assistant
Yunus Rural Health
Bonifay
05.2010 - 03.2011
Education
Pharmacy Technician -
Washington Holmes VoTech
Chipley, FL05.2012
Administrative Assistant Certificate -
Washington Holmes VoTech
Chipley, FL05.2010
Bachelor of Arts - Psychology
University of Arizona Global Campass
Chandler, AZSkills
- Efficient time management
- Proper chemical handling
- Dusting
- Safe cleaning with chemicals
- Residential Cleaning
- Supply Inventory Management
- Guest Relations
- Infection Control
- Restroom detailing
- Ergonomics and safety training
- Window Cleaning
- Laundry Management
- Customer Service
- Cleaning methods
- Exceptional communicator
- Complex Problem-Solving
- Hardworking
- Exceptional time management
- Vacuuming and sweeping
- Sanitization techniques
- Budget Control
- Health and safety compliance
- Polishing surfaces
- Ironing clothing
- Focused and detail-oriented
- Building Maintenance
- Interior and exterior cleaning
- Customer service-focused
- Teamwork
- Housekeeping
- Mopping and buffing floors
- English language fluency
- Hospitality background
References
- Brittany Harris, (850)206-8751, Amazon Supervisor, Amazon
- Alicia Wheeler, (850)703-7548, Department Manager, Walmart
- Taylor Kennedy, (602)423-3777, Hurricane Recovery Volunteer
- Brittney Cook, (850)849-7416, LPN, Signature Care Nursing
Timeline
Residential House Cleaner
Toni's Magic Touch Cleaning llc
03.2024 - Current
Housekeeping Supervisor
Off The Hook llc
08.2021 - 10.2022
House Cleaner
Off The Hook llc
09.2018 - 10.2022
Cleaning
Get Away Condo Cleaning
05.2018 - 10.2018
General Office
Falling Waters State Park
12.2017 - 05.2018
Independent Beauty Consultant
Mary Kay
02.2017 - Current
Child Care Leader
Northstar
06.2015 - 10.2016
Pharmacy Technician
Bay Medical Sacred Heart
08.2013 - 09.2014
Pharmacy Technician
Walmart
10.2011 - 05.2015
Customer Service Representative
Walmart
03.2011 - 10.2011
Administrative assistant/ Medical assistant
Yunus Rural Health
05.2010 - 03.2011
Pharmacy Technician -
Washington Holmes VoTech
Administrative Assistant Certificate -
Washington Holmes VoTech
Bachelor of Arts - Psychology
University of Arizona Global Campass