Summary
Overview
Work History
Education
Skills
Timeline
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Janelle Beard

Colorado Springs,CO

Summary

Dynamic professional with a proven track record in hospitality and healthcare, including impactful roles at Peak Beverage Catering and Colorado Mental Health Institute at Pueblo. Excels in mixology and complex problem-solving, enhancing customer experiences through exceptional service and empathy. Demonstrated success in improving service delivery and compliance with health codes, showcasing a blend of technical expertise and interpersonal skills.

Overview

9
9
years of professional experience

Work History

Bartender

Peak Beverage Catering
06.2018 - 01.2020
  • Stocked service bar to prepare for operation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties.

Cognitive Behavioral Therapist

ACES
11.2016 - 02.2018
  • Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
  • Developed behavior intervention plans based on principles of applied behavior analysis.
  • Delivered individualized, evidence-based psychotherapy for patients diagnosed with issues such as autism etc.
  • Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
  • Modified behavioral disorders caused by delayed or hindered development to help patients better integrate with peer groups and succeed in social and educational environments.
  • Maintained professional boundaries with parents and caregivers while building strong support networks to support treatment goals.
  • Implemented behavioral intervention plans created by clinical supervisors.
  • Motivated clients to reach treatment goals and supported each through difficult situations and transitions.
  • Collected session data to aid in treatment planning and assessment.
  • Contributed to treatment success by offering feedback and guiding patients through exercises.

Correctional Officer

Spring Creek Youth Services Center
04.2016 - 09.2016
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Booked new inmates into facility and processed inmates for release.
  • Completed intake paperwork, fingerprints, and searches.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Supervised inmates during meals, recreation and other activities.

Client Care Aide

Colorado Mental Health Institute at Pueblo
09.2010 - 04.2016
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Monitored and assisted residents through individual service plans.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Remained alert to problems or health issues of clients and competently responded.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Education

Bachelor of Science - Psychology

University of Northern Colorado
Greeley, CO
05-2010

Skills

  • Health codes compliance
  • Safe service compliance
  • Bar restocking
  • Mixology
  • Anticipating guest needs
  • Customer service expertise
  • Outgoing personality
  • Food service
  • Able to stand 16 hours
  • Cash and credit transactions
  • Excellent judgment
  • Point of sale systems
  • Service-oriented mindset
  • Identification verification
  • Responsible alcohol service
  • Courteous
  • Handling difficult customers
  • Complex Problem-solving
  • Clear and effective communication
  • Hospitality service expertise

Timeline

Bartender

Peak Beverage Catering
06.2018 - 01.2020

Cognitive Behavioral Therapist

ACES
11.2016 - 02.2018

Correctional Officer

Spring Creek Youth Services Center
04.2016 - 09.2016

Client Care Aide

Colorado Mental Health Institute at Pueblo
09.2010 - 04.2016

Bachelor of Science - Psychology

University of Northern Colorado

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Janelle Beard