Janelle Bojorquez
Los Angeles,CA
Summary
Driven professional with experience at Olive Garden Restaurant, adept in guest engagement and suggestive selling. Excelled in high-volume dining environments, leveraging skills in food delivery and point of sale operation to enhance customer satisfaction. Demonstrated ability to memorize daily specials and efficiently manage food running, contributing to a significant improvement in service delivery.
Overview
4
4
years of professional experience
Work History
Server
Olive Garden Restaurant
2021.04 - Current
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Presented menus to patrons promptly after seating and answered questions about menu items, and making recommendations.
Crew Member
McDonald's
2020.08 - 2021.04
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Stocked shelves to organize aisles in assigned department.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
High School Diploma -
Innovation High School
Los Angeles, CA06.2021
Skills
- Food Running
- Daily specials memorization
- Food Delivery
- Table Setting
- Guest Engagement
- Suggestive Selling
- Food sales and promotion
- Point of sale operation
- High-volume dining
Timeline
Server
Olive Garden Restaurant
2021.04 - Current
Crew Member
McDonald's
2020.08 - 2021.04
High School Diploma -
Innovation High School
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