Janelle Bracken
Casper
Summary
Experienced with handling complex commercial loan applications efficiently. Utilizes keen attention to detail and thorough knowledge of loan processing procedures. Track record of maintaining compliance and fostering strong client relationships.
Overview
15
15
years of professional experience
Work History
Commercial Loan Processor
First State Bank
08.2023 - Current
- Reviewed and validated details of loan applications and closing documentation.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and vehicle titles.
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Processed commercial loan applications, ensuring compliance with regulatory requirements and bank policies.
- Delivered consistent results under tight deadlines using strong organizational skills and an ability to prioritize tasks effectively.
- Set up and completed loan submission packages.
- Contacted customers via mail, telephone and email
HL Residential Loan Processor II
First Interstate Bank
04.2013 - 08.2023
- Reviewed and verified borrowers' income, credit reports, property appraisals and supplemental information to prepare documents for underwriting.
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
- Created and completed loan submission packages.
- Managed conditions sent from underwriting departments.
- Evaluated financial statements and contacted institutions and customers to clarify details.
- Completed closing process by collaborating with attorneys, title companies and government clerks.
Home Loan Processor
Jonah Bank Of Wyoming
07.2011 - 03.2013
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Created and completed loan submission packages.
- Managed conditions sent from underwriting departments.
- Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
- Completed closing process by collaborating with attorneys, title companies and government clerks.
- Evaluated financial statements and contacted institutions and customers to clarify details.
- Examined and verified information in loan application and closing documents.
- Worked with third-party vendors to address and clear loan closing requirements.
- Checked applicant credit, personal references and employment histories.
- Assembled and compiled title abstracts, insurance forms, loan documents and tax receipts.
Education
High School Diploma -
Sheridan High School
Sheridan, WY06-2007
Skills
- Processing documents
- Verifying information
- Attention to detail
- Customer service
- Generating reports
- Loan processing software
Timeline
Commercial Loan Processor
First State Bank
08.2023 - Current
HL Residential Loan Processor II
First Interstate Bank
04.2013 - 08.2023
Home Loan Processor
Jonah Bank Of Wyoming
07.2011 - 03.2013
High School Diploma -
Sheridan High School