Janelle Collins
Cincinnati,OH
Summary
Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Identifies and resolves problems without delay to maintain order. Expert with digital recordkeeping.
Overview
2
2
years of professional experience
Work History
Stocking Associate
Walmart
Cincinnati
09.2024 - 03.2025
- Lifted materials of varied weights on regular basis.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Broke down and discarded empty packaging and boxes after stocking products.
- Moved items to designated warehouse areas.
- Operated forklift and pallet jack to transport heavy loads.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
Front Desk Assistant
Homewood Suite by Hilton Hotela
Cincinnati, Ohio
04.2023 - 08.2023
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Maintained important files, running reports and delivering updates on occupancy and revenue.
- Assisted guests at check-in, providing information on various services within hotel.
- Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
- Completed end-of-day reports outlining guest activity from previous day's shifts.
- Trained new employees on proper front desk operations and customer service techniques.
- Maintained cleanliness of front desk area throughout shift; stocked supplies as necessary.
- Issued room keys and escort instructions to bellhops.
- Worked with cross-functional teams to achieve goals.
Education
High School Diploma -
Dohn Community High School
Cincinnati, Ohio09-2022
Skills
- Forklift operation
- Inventory management
- Product stocking
- Warehouse logistics
- Team collaboration
- Shelf stocking
- Pallet jack handling
- Serve customers
- Self motivation
- Customer engagement
- Front desk operations
- Effective communication
Timeline
Stocking Associate
Walmart
09.2024 - 03.2025
Front Desk Assistant
Homewood Suite by Hilton Hotela
04.2023 - 08.2023
High School Diploma -
Dohn Community High School