Janelle Dickson
Front Royal
Summary
Well-qualified professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
Work History
Property Manager
Real Property Management Enterprises
09.2023 - Current
- Serve as the liaison between property owners and tenants, contractors, vendors, and prospects
- Manage property rentals through effective marketing, filling vacancies, and negotiating lease terms
- Conduct market analysis to establish competitive rental rates, working closely with property owners
- Oversee property maintenance, tenant complaints, and repairs, ensuring properties remain in optimal condition
- Handle financial objectives, including rent collection, bill payments, budgeting, and expenditure forecasting
- Prepare comprehensive reports by analyzing data and identifying trends to improve operations
Assistant Property Manager
Drexel Flats Apartments
06.2022 - 09.2023
- Maximized Net Operating Income (NOI) while maintaining high occupancy and tenant satisfaction
- Managed daily operations, employee schedules, and staffing levels to ensure efficient operations
- Conducted tenant screenings, lease application reviews, and move-in/move-out processing
- Assisted in creating and executing resident retention programs and public relations activities
- Monitored and addressed lease violations, delinquent accounts, and eviction proceedings
- Ensure compliance with fair housing regulations and maintain all necessary documentation
Office Manager
The Goddard School
10.2020 - 07.2022
- Managed the daily operations of a childcare center, including staff supervision and conflict mediation
- Developed and implemented curriculum plans for preschool-aged children
- Coordinated activities with internal departments, external agencies, and the local community
- Prepared statistical and operational reports to support business goals and continuous improvement
Library Technician
Metropolitan Library System
01.2020 - 07.2022
- Assisted patrons in locating and checking out media, both physically and digitally
- Maintained catalog accuracy, shelved materials correctly, and organized library events
- Provided customer service via phone, email, and in-person inquiries while managing accounts
- Performed regular inspections of property and amenities to identify and resolve potential issues
Education
Southwestern Oklahoma State University - Business
Southwestern Oklahoma State University
Weatherford, OK01.2017
Choctaw High School - undefined
Choctaw High School
Choctaw, OK05.2016
Skills
- Property Management
- Financial Management
- Customer Service
- Marketing
- Leasing
- Administrative Management
- Microsoft Office
- Google Workspace
- Communication
- Event Planning
- Conflict Resolution
- Data Analysis
- Budgeting
- Team Leadership
- Tenant relations
- Lease administration
- Work order monitoring
- Debt control
- Fair housing compliance
- Administrative support
- Vendor management
- Customer service-focused
- Payment collection
- Spreadsheet development
- Vendor engagement
- Database entry
- Microsoft office
Timeline
Property Manager
Real Property Management Enterprises
09.2023 - Current
Assistant Property Manager
Drexel Flats Apartments
06.2022 - 09.2023
Office Manager
The Goddard School
10.2020 - 07.2022
Library Technician
Metropolitan Library System
01.2020 - 07.2022
Choctaw High School - undefined
Choctaw High School
Southwestern Oklahoma State University - Business
Southwestern Oklahoma State University
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