Janelle E. Alleyne
Cambria Heights,NY
Summary
Work well without supervision.Ability to prioritize and remain focused on the essence of an issue. Excellent with customer support services. Detail oriented with great communication and written skills. Skilled at learning new concepts quickly while working well under pressure Microsoft Word, Excel and Outlook email.
Overview
14
14
years of professional experience
Work History
Patient Financial Advisor
New York Presbyterian Hospital
New York, NY
05.2017 - Current
- Greets patients, visitors and answers telephone in a prompt and courteous manner
- Verifies and enters patient information including insurance, eligibility and demographics into patient management system
- Collects and posts co-payments and other out of pocket expensive from patients
- Communicates with nursing staff to aids in patient care and processing
- Collects information from incoming patients regarding services needed, insurance available, or financial status
- May assist in completion of admissions or insurance forms
- Contacts insurance providers to verify coverage and obtain authorization for service
- Registration specialists help assign beds and carry out procedures to admit, transfer, or discharge patients using Tele-tracking
- Input patient information into a computer system and verify necessary physician referrals and insurance authorizations
- All tasks must be performed with close adherence to both hospital rules and regulatory compliance
- Make sure that clients properly fill out and sign all relevant insurance and hospital release forms
- Explain financial options to patients
- It also might involve the collection and processing of payments
Dietary Aide
St Vincent De Paul Nursing Home
Bronx, NY
06.2014 - 05.2017
- Prepares food items and assembles ready foods for patient trays
- Serves foods in the rooms and cafeteria
- Delivers food trays to patients’ units and dining area
- Provide services in dining room and dish room
- Cleans cafeteria tables, and service counter area after meals
- Meet scheduled meal and snack times
- Follow Federal and State long term care regulations and Dietary Department policies and procedures
- Wash and store dishes
Internship
In Kids We Trust
Brooklyn, NY
05.2011 - 09.2012
- Answering telephone calls
- Maintaining diaries
- Arranging appointments
- Taking messages
- Typing and word processing
- Filing
- Conduct classroom activities that promote the social, developmental and educational growth of children
- Participate in planning and supervising daily and long-range activities
- Responsible for children’s health, safety and physical needs
- Recommends supplies and equipment needed for the educational program
- Perform diaper changes and maintain cleanliness of the children’s appearance
- Play and interact with children in my classroom
- Provided support to the office by doing light clerical work
- Perform other related duties as required
Education
Bachelor of Science - Psychology
CUNY School of Professional Studies
New York, NY12-2024
High School Diploma -
School of Cooperative Technical Education
New York12.2011
Skills
- Empathy and Compassion
- Communication Skills
- Research Skills
- Time Management
- Critical Thinking
- Documentation and Record Keeping
- Ethical Decision-Making
- Schedule coordination
Timeline
Patient Financial Advisor
New York Presbyterian Hospital
05.2017 - Current
Dietary Aide
St Vincent De Paul Nursing Home
06.2014 - 05.2017
Internship
In Kids We Trust
05.2011 - 09.2012
Bachelor of Science - Psychology
CUNY School of Professional Studies
High School Diploma -
School of Cooperative Technical Education