Janelle Earle
Newark,NJ
Summary
Dynamic professional with a proven track record in customer service . Excelled in customer retention and interpersonal communication, enhancing client well-being and fostering positive experiences. Skilled in negotiation tactics and efficient in handling transactions, ensuring high levels of accuracy and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Home Health Aide
Outfront Home Care
11.2022 - 09.2024
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Store Clerk
Hiphop Sneakers
10.2021 - 11.2022
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Performed inventory control, such as counting, and stocking merchandise.
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in the training and onboarding of new team members, sharing valuable insights regarding store policies and procedures.
Cashier
Tastee Jamaican Restaurant
09.2020 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma - Business Administration And Management
St Catherine High School
35 St. John’s Road St Catherine Jamaica 06.2011
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Customer retention
- Negotiation tactics
Timeline
Home Health Aide
Outfront Home Care
11.2022 - 09.2024
Store Clerk
Hiphop Sneakers
10.2021 - 11.2022
Cashier
Tastee Jamaican Restaurant
09.2020 - 09.2021
High School Diploma - Business Administration And Management
St Catherine High School
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