Job Search Status
Open to workDesired start date: Immediately
Open To Work
Janelle Francis
Savannah,GA
Work Preference
Summary
Results-driven package handler with proven expertise in optimizing workflow, ensuring safety, and conducting quality checks. Committed to enhancing operational efficiency through effective teamwork and process improvements.
Detail-oriented professional with experience in package handling and customer service. Adept in problem-solving and communication, fostering collaboration within teams. Eager to leverage skills to improve service delivery and operational effectiveness.
Adaptable package handler recognized for strong collaboration and commitment to warehouse safety. Proven track record in implementing process improvements and maintaining quality standards to enhance efficiency.
Overview
6
6
years of professional experience
Work History
Package Handler
UPS
Atlanta, GA
07.2021 - 09.2024
- Operated package sorting equipment to ensure timely processing of shipments.
- Collaborated with team members to maintain efficient workflow during peak delivery periods.
- Conducted quality checks on packages to uphold service standards and prevent damages.
- Assisted in training new employees on safety protocols and operational procedures.
- Implemented process improvements that enhanced overall package handling efficiency.
Customer Service Representative
Hollister
Kennesaw, GA
10.2018 - 02.2020
- Provided exceptional customer support through effective communication and problem-solving skills.
- Assisted customers with product inquiries, ensuring accurate information dissemination and satisfaction.
- Resolved complaints promptly, enhancing customer loyalty and retention rates.
- Collaborated with team members to streamline processes and improve service delivery efficiency.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Wheeler High School
Marietta, GA05.2020
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Packaging
- Adaptable to change
- Loading and unloading
- Packing boxes
Languages
English
Full Professional
Timeline
Package Handler
UPS
07.2021 - 09.2024
Customer Service Representative
Hollister
10.2018 - 02.2020
High School Diploma -
Wheeler High School