Results-oriented and self-driven specialist with a diverse background in administration, early childhood, human, and public service. Known for a compassionate and creative approach, excels in program planning, family development, and successful implementation of objectives. Demonstrated leadership and communication skills in fostering collaborative environments and delivering impactful results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Director
Small Miracles
05.2024 - 01.2025
Managed daily operations of a preschool center
Developed and implemented age-appropriate educational programs for children 6 months to 12 years, ensuring compliance with state regulations and licensing standards
Led a team of 30 plus teachers and support staff, providing guidance, coaching and ongoing professional development opportunities
Established strong relationships with parents through regular communication channels such as newsletters, parent-teacher conferences, and open houses
Implemented effective behavior management strategies to create a positive learning environment for students
Collaborated with teachers to develop individualized education plans (IEPs) for children with special needs or learning challenges
Support Director
Learning Care Group
06.2023 - 04.2024
Oversee the daily operations of the center in compliance with policy, regulation, and laws
Experience in problem-solving, and conflict resolution
Manage financial transactions, auditing, employee payroll, and allocation of checks
Experience working with third-party entities
Responsible for creating & leading scheduled trainings appropriate to the teacher's role and assigned class model
As a key holder, I am responsible for ensuring all schools ensure the safety of children, staff, and families
Understanding of labor, full-time enrollments, profits, and loss within the company
Modeling proper behavior, routine, and classroom/family engagement with teachers for personal and professional growth
Director
Catalina Foothills School District
05.2022 - 06.2023
Supervise, develop & manage after-school enrichment & CARE extended day programs for children grades K-5, as well as after-school enrichment, late start & study hall programs for grades 6-8
Supervise, develop & manage summer enrichment for children grades K-8
Assist with defining enrichment class ideas & scope, creating brochure content, organizing schedules, enrolling/un-enrolling students, arranging attendance schedules & monitoring program attendance
Recruit, hire, train, supervise, schedule, evaluate, and retain assigned program staff across programs
Coordinate physical resources, site program plans, and weekly planning calendar; plan/order supplies
Coordinate and communicate all program activities and changes to staff, students, parents, and guardians, including creating and distributing newsletters
Case Manager
Department of Child Safety
10.2020 - 05.2022
Recognized and addressed substance abuse issues in adults and children, then developed necessary intervention strategies in a case plan
Prepared detailed documentation of client and professional contact, ensuring records were accurately conveyed and reported to all legal parties
Understanding childhood trauma, family systems, behavioral indicators of mental health disturbances, the impact of abuse and neglect, separation and loss, and how it relates to children’s development
Able to work effectively in high-stress situations, being adaptable to day-to-day schedules, take on responsibilities, challenges and make quick decisions
Administrative Training Specialist
Arizona Superior Court in Pima County
08.2019 - 10.2020
Compiles and maintains course evaluations, the training database that contains records of all training completed by court employees and produces standard narrative and statistical reports
Assists in coordinating and monitoring video teleconferencing and satellite training broadcasts
Supports the planning and coordination of training courses and conferences, including course preparation, scheduling, and communications between instructors and participants
Posts training courses, programs, news updates, and activities on the Court training website
Coordinates the set-up and take down of training facilities, at various court locations, for training courses and meetings
Performs receptionist duties, including answering the phone, greeting customers, and maintaining the lobby area, for the Training Division
Jury Clerk
Arizona Superior Court in Pima County
07.2018 - 08.2019
Responsible for opening, analyzing, and responding to returned jury questionnaires and other correspondences pursuant to Arizona law
Assisted in the process and selection of potential jurors as well as the payment of jurors
Troubleshooting juror issues in person, over the phone and by email using interpersonal and customer service skills
Used organization skills to monitor the Judge’s court schedules, identified the number of trials scheduled and determine the appropriate number of jurors to summon for jury duty
Conducted juror orientation to two hundred plus jurors on a weekly basis
Assisted with office based tasks such as filing, answering phones, paper work and data entry on various date
Responsible for the coordination of jury panels for judges on empanelment day, including monitoring and recording juror attendance
Conducted juror orientation, work certificates and conveyance to courtrooms on trial days
Court Concierge
Arizona Superior Court in Pima County
04.2017 - 07.2018
Provided court users directions to courtrooms, other downtown courts and legal buildings
Directed court users to the first floor information counter regarding substantive or case related questions
Directed court customers to all court departments, including the Clerk of Courts office, the Law Library, legal clinics, adult probation and pretrial services
Walk around the first floor of the Superior Court building and offer assistance to court customer
Directed court customers to web-related course resources
Site Coordinator
OTT YMCA
02.2017 - 07.2018
Assisted with the implementation of planned programs that meets State Licensing requirements and YMCA Goals
Served as a Leader within an elementary school site for the after-school program
Developed curriculum and manage staff to provide a safe and fun environment
Completed all records and forms timely and accurately including daily record keeping
Supervised 10+ teachers & over 200+ kids in the facility
Conducted one on one meetings with parents to resolve conflicts between staff and parents or their children
Establishing/enforcing early childhood program policies
Assisted with office-based tasks such as filing, answering phones, paperwork, and data entry on various databases
Conducted a program which provides additional education for students of very low socio-economic status
Case Aide
Vision Quest
05.2015 - 01.2016
Provided routine clerical support to professional staff including filing, completion of reports, and documentation of site visits; files legal documents and serves legal notices; assists in data entry on departmental automation systems of documentation and statistical information
Supervised parental and/or family visitations as directed by Social Workers; monitors visitation time and makes decisions to terminate visit if necessary; makes immediate oral reports of visitation and follows up with written reports
Assisted professional staff in site visitations and removal of children into protective custody which may require physical removal by lifting and carrying children; routinely checks in on clients receiving in home services to make reports to Social Workers on observations
Good verbal and written communication including grammatical skills to write clear and concise visit summaries
Supported the case managers to ensure swift reunification of Unaccompanied Children and their sponsor while maintaining compliance with established local, state and federal policies and procedures
Teacher/ Bus Driver
Children's Learning Adventure Child Care Centers
03.2012 - 05.2015
Plans, posts and implements activity/lesson plans that are in accordance with the Arizona State Early Learning
Provides a clean and organized environment where children are safe, nurtured and valued
Participates in the children’s activities by interacting, observing, extending language experiences, modeling desired behavior and facilitating conflict resolution as stated in the Arizona State Early Learning Standards using only positive guidance techniques
Supervises children, maintains ratios and keeps a daily attendance roster
Maintains an anecdotal portfolio (file) for each child that includes written goals, objectives, and activity plans that follow the Arizona State Early Learning Standards
Incorporated the TUSD, Sunnyside, and Vail curriculum in lesson plans
Prioritized several activities seamlessly and instruct students in instances that are exceptionally busy
Engaged Life Specialist
Atria Senior Living
12.2012 - 02.2013
Maintained and posted daily scheduled events
Assist in the training of new Engage Life staff including training on key programs
Coached and mentored Engage Life staff in creating and administering a well-rounded calendar of events that is filled with a variety of programs, events, and activities that are person centered and reflect the dimensions of engagement
Coordinated procedures and objectives with director and supervisor as well as confirmed contracts
Provided accountability for Customer Satisfaction, Engage Life Quality Enhancement, and sales results for all assigned communities
Performed Various administrative tasks
Assisted in building active and healthy aging program development that impacts the quality of resident’s lives, allowing them to maintain their highest level of independence
Education
Master's - Public Administration
Grand Canyon University
Tucson, AZ
05-2024
Bachelor's - Government and Public Service- Minor in Human Services
University of Arizona
Tucson, AZ
05.2020
Associate - Political Science/ Early Childhood/Liberal Arts
Pima Community College
Tucson, AZ
12.2016
Skills
Relationship building
Strategic planning
Verbal and written communication
Decision-making
Case management
Organization and multitasking
Certification
Early Childhood Education Certification, 08/01/10, Present
Food Handler Certification, 04/01/23, 04/30/26
CPR Certification, 10/01/24, 10/31/26
First Aid Certification, 10/01/24, 10/31/26
State of Arizona Department of Public Safety Card, 04/01/24, 04/30/30
Timeline
Director
Small Miracles
05.2024 - 01.2025
Support Director
Learning Care Group
06.2023 - 04.2024
Director
Catalina Foothills School District
05.2022 - 06.2023
Case Manager
Department of Child Safety
10.2020 - 05.2022
Administrative Training Specialist
Arizona Superior Court in Pima County
08.2019 - 10.2020
Jury Clerk
Arizona Superior Court in Pima County
07.2018 - 08.2019
Court Concierge
Arizona Superior Court in Pima County
04.2017 - 07.2018
Site Coordinator
OTT YMCA
02.2017 - 07.2018
Case Aide
Vision Quest
05.2015 - 01.2016
Engaged Life Specialist
Atria Senior Living
12.2012 - 02.2013
Teacher/ Bus Driver
Children's Learning Adventure Child Care Centers
03.2012 - 05.2015
Bachelor's - Government and Public Service- Minor in Human Services
University of Arizona
Associate - Political Science/ Early Childhood/Liberal Arts
Pima Community College
Early Childhood Education Certification, 08/01/10, Present
Food Handler Certification, 04/01/23, 04/30/26
CPR Certification, 10/01/24, 10/31/26
First Aid Certification, 10/01/24, 10/31/26
State of Arizona Department of Public Safety Card, 04/01/24, 04/30/30
Master's - Public Administration
Grand Canyon University
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