Janelle Grande
Queens
Summary
Motivated and detail-oriented professional with hands-on experience in customer service, event coordination, and corporate operations. Proven ability to thrive in fast-paced environments, deliver exceptional service, and contribute to team success. Skilled in communication, time management, multitasking, and cross-functional collaboration. Currently gaining valuable corporate experience as an intern at Con Edison, supporting project coordination, data analysis, and process improvement initiatives. Eager to bring a strong work ethic, adaptability, and a commitment to excellence to a dynamic professional role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Intern
Con Edison
04.2025 - Current
- Support departmental projects and day-to-day operations by conducting research, organizing data, and preparing reports.
- Assist in coordinating internal communications, meetings, and presentations, ensuring timely and accurate information sharing.
- Participate in training sessions, workshops, and team briefings to gain a deeper understanding of utility operations and industry practices.
- Demonstrate professionalism, attention to detail, and a strong work ethic in a corporate environment.
- Shadow professionals across various departments to learn about key functions including safety, regulatory compliance, and energy distribution.
Internship
CAMBA
01.2023 - 06.2023
- Assisted teachers in preparing and delivering classwork, supporting engaging lessons for students.
- Provided one-on-one and group support to students, fostering a positive learning environment and addressing individual academic needs.
- Collaborated with educators to organize classroom activities and materials, enhancing instructional efficiency and student participation.
- Monitored student progress and provided feedback to teachers, contributing to tailored instructional strategies.
- Supported classroom management by reinforcing rules and routines, maintaining a focused and inclusive learning space.
- Assisted in coordinating extracurricular activities or events, promoting student engagement and community involvement
Hostess
Shi
04.2021 - 02.2022
- Greeted and seated guests in a friendly and efficient manner, creating a welcoming first impression and ensuring a smooth dining experience.
- Managed reservation systems and waitlists, effectively balancing guest flow and table availability.
- Communicated closely with servers and kitchen staff to coordinate seating and reduce wait times.
- Handled guest inquiries, special requests, and complaints with professionalism and prompt resolution.
- Maintained cleanliness and organization of the front entrance, lobby, and hostess station.
- Monitored dining room activity to anticipate guest needs and support overall service flow.
- Supported event and large-party planning by coordinating seating arrangements and timelines.
Cashier/Banquet Server
Same Canteen
01.2019 - 12.2020
- Processed customer transactions quickly and accurately using register system and handling cash
- Maintained cleanliness and organization of the cashier station and front-of-house areas.
- Served food and beverages at large-scale events, including weddings, conferences, and private parties.
- Collaborated with kitchen and event staff to ensure smooth service flow and timely course delivery.
- Set up and broke down banquet rooms, including table settings, buffet lines, and decor, according to event plans.
- Monitored guest needs during events, providing attentive service and addressing requests promptly.
- Adhered to all food safety and sanitation guidelines to ensure a clean and safe dining environment.
Education
High School -
M544 Independence
New York, NYSkills
- Critical thinking
- Multitasking
- Customer service
- Team collaboration
- Communication
- Professionalism
- Time management
- Quick learner
- Organizational skills
- Attention to detail
Certification
- SECURITY GUARD LICENSE (UNARMED)
- OSHA 3O
- SST 10HR
- 4 HR FLAGGER
LANGUAGES
Fluent in English and Spanish
Timeline
Intern
Con Edison
04.2025 - Current
Internship
CAMBA
01.2023 - 06.2023
Hostess
Shi
04.2021 - 02.2022
Cashier/Banquet Server
Same Canteen
01.2019 - 12.2020
High School -
M544 Independence
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