Janelle Hankemeier
Aromas,CA
Summary
My name is Janelle Hankemeier. I am a hard-working individual that is quick to learn, detail-oriented, and has a passion for helping others. I can contribute effectively with great customer service, thrive in a team environment, make sure that everything is clean and organized, complete my tasks, and hope to contribute by going above and beyond to make sure that everything is completed by the end of the shift.
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
Salinas, California
07.2024 - Current
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Organized work areas so that everything was easily accessible when needed.
- Managed filing of prescriptions, both electronically and manually.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Restocked shelves with new supplies of medications as needed.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Verified accuracy of medication labels before they were dispensed to customers.
- Assisted in training new employees on pharmacy procedures.
- Received payment from customers and processed credit card transactions when necessary.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Cashier
Grocery Outlet Bargain Market
Watsonville, California
05.2021 - 06.2024
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Greeted customers and answered any questions they had about the store's products and services.
- Followed company security procedures for handling large sums of money.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
Education
Aptos High School
Aptos, CASkills
- Effective communication
- Problem solving
- Team collaboration
- Time management
- Answering customer questions
- Stocking shelves
- Processing payments
- Prescription filling
- Problem-solving skills
- Medication preparation
Languages
Spanish
Elementary
Certification
Pharmacy Technician License: The California State Board of Pharmacy
References
References available upon request.
Timeline
Pharmacy Technician
CVS Pharmacy
07.2024 - Current
Cashier
Grocery Outlet Bargain Market
05.2021 - 06.2024
Aptos High School