Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
15
15
years of professional experience
Work History
Case Manager
Kindred Hospital North Florida
06.2022 - Current
Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Performed routine evaluations of each patient's status, needs and preferences.
Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Evaluated program effectiveness continually through data analysis and outcome measurement metrics.
Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
Knowledge and performance of InterQual for review to determine medical necessity and appropriateness of care
Knowledge and performance of Concurrent reviews to determine if medical records documentation support the need for services
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Registered Nurse
Bethesda Hospital - HealthEast
02.2016 - 01.2024
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Provided direct patient care, stabilized patients and determined next course of action.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Administered medications via oral, IV and intramuscular injections and monitored responses.
Managed care from admission to discharge.
Organized and managed care of patients undergoing various therapies and procedures.
Monitored patient reactions to drugs and carefully documented findings.
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
Licensed Practical Nurse
Palm Garden Of West Palm Beach
05.2009 - 04.2020
Documented accurate and complete patient information to address patient problems and expected outcomes.
Administered controlled narcotics, inserted IVs and performed catheterizations.
Performed routine evaluations of each patient's status, needs and preferences.
Obtained patient vital signs and input/output measurements from inpatients.
Assisted with admissions, appointments, transfers and discharges.
Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Used aseptic techniques to provide sterilized wound care and dressing applications.
Comforted and counseled patients and families throughout care process.
Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
Gathered lab specimens, ordered testing and interpreted results to diagnose patients.
Delivered updates in patient status to charge nurse, recording changes in medical records.
Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
Performed functional assessments for admission and discharge.
Monitored and tracked patient vitals in EMR to keep team informed of changing conditions.
Managed appointment calendar for scans, lab tests, and evaluations.
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT
09.2019
Associate of Applied Science - Nursing
Excelsior College
Albany, NY
12.2013
Diploma - Nursing
Keiser Career College
West Palm Beach, FL
07.2008
Skills
Patient Condition Monitoring
Treatment Preparation
Accurate Documentation
Utilization review
Care Coordination
Discharge Planning
Family Education
Time Management
Community Outreach
Client Advocacy
Accomplishments
Implementation- Serve as chair person 2years for unit evidence based practice at Bethesda Hospital East. Researching ways to prevent patient's falls by focusing on bed and chair alarms which resulted in less falls and injuries.
Timeline
Case Manager
Kindred Hospital North Florida
06.2022 - Current
Registered Nurse
Bethesda Hospital - HealthEast
02.2016 - 01.2024
Licensed Practical Nurse
Palm Garden Of West Palm Beach
05.2009 - 04.2020
Bachelor of Science - Nursing
Western Governors University
Associate of Applied Science - Nursing
Excelsior College
Diploma - Nursing
Keiser Career College
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